1st Line Support - Cambridge

A growing and dynamic firm based in Cambridge City centre are looking for a passionate and customer-focused 1st Line Support Engineer to join their busy Service Desk Team.

There's a strong focus on career progression, with opportunities to move into a 2nd Line role as you develop your skills.

Responsibilities

• Providing 1st line IT support to internal users across the UK and EMEA
• Ability to diagnose and troubleshoot issues within a fast-paced environment
• Managing the new starter and leaver process to ensure smooth transitions
• Building and configuring laptops and PCs
• Contributing to the security and stability of the IT environment

Skills Needed

• 1-2 years of IT support experience in a Windows environment
• Active Directory and Office 365
• A problem-solving mindset with a proactive approach
• Excellent communication skills, with the confidence to support colleagues at all levels
• The ability to work on-site in Cambridge City Centre 5 days a week
• Full right to work in the UK (visa sponsorship is not available)

My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

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