Digital IT Service Delivery Director / IT Services and Operations Director

We are supporting a leading organisation for a search for a IT Service Delivery Director to provide strategic leadership across enterprise IT service operations.

You will provide leadership and oversight for the end-to-end delivery of digital IT services, ensuring they are aligned with companies goals.

Key responsibilities include:

• Define and execute the Digital IT Service Delivery strategy aligned with organisational objectives
• Led Risk, Audit, and Control activities for the IT function.
• Developing and mentoring high-performing leadership teams, building a strong succession pipeline.
• Provided strategic leadership on IT operations and service management
• Managing both onshore and offshore service providers.
• Setting and delivering operational plans, KPIs and OKRs
• Managing the P&L (circa £18M),
• Building trusted relationships with Board and Senior stakeholders.
• Commercial negotiations with suppliers and partners to ensure cost efficiency and value for money.

Previous experience working within a consultancy or as a Systems Integrator (SI) would be highly beneficial.

If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration.

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