Artist Account Manager

fan3 is the intelligence layer powering the future of fandom.We give artists and their teams ownership of their audience — enabling them to:

• Verify fans across streaming, live and commerce
• Control access to high-value moments (presales, drops, VIP experiences)
• Activate fandom into measurable, repeatable revenue

We are building the infrastructure for a new entertainment ecosystem — where artists own their audience, fans are rewarded for loyalty, and access is fair.

We’re looking for an Artist Account Manager to act as a strategic partner to artists, managers and labels — helping them design, execute and scale their fan ecosystem.

This is not a traditional account management role.

You will sit at the intersection of artist strategy, fan data, commercial performance and product execution — owning how Fan3 is deployed across an artist’s entire lifecycle.

You will be responsible for turning fandom into a structured, high-performing system that drives engagement, access and revenue.

You will embed yourself in the artist’s world and align Fan3 to their career moments.

• Understand release cycles, touring plans, fan demographics and growth priorities
• Identify key moments (announcements, drops, presales, tours, content) where Fan3 can create leverage
• Translate artist vision into structured fan strategies
• Advise teams on how to deepen fan relationships beyond traditional channels

You will use Fan3’s infrastructure to build and activate verified fanbases.

• Grow and segment verified fans across regions and cohorts
• Analyse behaviour across streaming, live and engagement touchpoints
• Identify high-value fans and design targeted experiences
• Turn fan data into actionable insights that inform campaigns and strategy
• Continuously optimise conversion across the fan funnel (sign-up → engagement → purchase)
• Continued discovery on what fans want and how we can meet the fan first mission.

You will drive measurable outcomes across every campaign.

• Design and execute artist growth and revenue-generating moments:
• 
  
• Presales
• VIP access and fan first experiences
• Exclusive drops
• Pre-save and release campaigns
• 
  
• Maximise conversion and reduce leakage (e.g. secondary ticketing)
• Identify new monetisation opportunities across the fan lifecycle
• Track and report on performance, using data to improve outcomes over time

You will coordinate Fan3’s ecosystem into seamless artist experiences.

• Deploy and manage:
• Wallet passes
• Embedded web apps and the full fan UX
• Push notification campaigns
• DSP integrations
• 
  
• Work cross-functionally with product, engineering and creative teams
• Ensure campaigns are delivered on time and at a high standard globally
• Provide feedback to shape product development based on artist needs
• Explore the competitor landscape and emerging technology trends; especially AI

• Own the long-term success and expansion of each account
• Build trusted, senior relationships with artists and their teams
• Identify opportunities to deepen platform usage and increase value
• Act as the internal advocate for your artists
• Identify and support in new business opportunities within your artist roster and the wider industry
• Act as a bastion within the industry for fan3 and the mission

• Experience in the music industry (artist management, label, or music-focused platform/agency)
• Deep understanding of release cycles, touring and fan behaviour
• Proven ability to manage high-profile clients and complex, multi-market campaigns
• Strong commercial instinct — you think in terms of growth, conversion and revenue
• Excellent project management and organisational skills
• High emotional intelligence and communication skills
• Comfortable operating in a fast-paced, high-ownership environment

We are intentional, ambitious and operate with high trust.

We are a globally distributed, remote-first team. You will be given autonomy and ownership, and are expected to take responsibility for outcomes.

We value clarity, speed and collaboration — and we are building at the frontier of technology and culture.

Fan3 is redefining how artists own and monetise their audience.

This role is central to that mission.

You are not just managing accounts —

you are designing the systems that power the next generation of fandom.