AI & Automation Specialist

Company Description

At flowio, we specialise in developing AI and automation solutions to eliminate repetitive tasks, streamline workflows, and improve operational efficiency for businesses. We partner with SMBs, enterprise and start-ups to design bespoke systems that enhance customer experience, reduce manual work, and enable teams to operate more efficiently without increasing headcount.

Our offerings include AI voice agents, workflow automation, GTM/lead and data pipelines, and custom AI integrations including AI agent builds - alongside custom app development. By focusing on usability and outcomes, we aim to support teams in achieving measurable growth while optimizing existing technology stacks. At flowio, we believe AI should empower teams rather than replace them, creating practical solutions that deliver continuous improvement.

We are open to graduate level candidates that have a background in programming, web development and a keen interest in automation and AI.

Role Description

This is a full-time, remote role for an AI & Automation Specialist. You must be based in the UK and have the legal right to work within the UK. Due to client commitments - you must be either Scotland based, or able to commute to central Scotland when required.

The specialist will be responsible for developing, implementing, and troubleshooting automation systems tailored to each client’s needs. Responsibilities include designing and optimising workflow processes, conducting performance tests, ensuring high-quality standards through effective quality assurance practices, and helping clients leverage AI capabilities in their operations. Collaboration with internal teams and clients will be key to translating their challenges into efficient automation and AI-powered solutions.

This is a hands-on role, where you will work closely with the founder - who is also leading automation solutions architecture. We'll provide the tools, the knowledge, and you bring your ability to turn client briefs into scalable, production-ready infrastructure.

What you'll do: Design and build impactful, production-grade automation workflows using n8n, custom API integrations, and AI-powered business logic. You'll work directly with clients to map their manual processes, architect scalable solutions, and deploy end-to-end automated systems that deliver measurable ROI.

About You: You'll have some experience building workflows in code or low-code environments. You'll be a self-starter with a passion for AI and automation, and a drive to deliver results. You'll be able to demonstrate delivering a successful project from requirements to production - without simply using Claude Code. You'll be curious to learn about new technology and platforms, and ways of working.

• Architect and deploy custom n8n workflows, webhook integrations, and data pipelines for UK business clients
• Conduct or assist discovery calls and process-mapping sessions to identify high-impact automation opportunities
• Integrate third-party APIs (CRMs, ERPs, payment platforms, marketing tools) into cohesive automated workflows
• Build and maintain internal tools, dashboards, and reporting systems using JavaScript, Python, and SQL
• Collaborate with the team to deliver projects on time, produce technical documentation, and provide client training

• 0-2+ years of hands-on experience building automated workflows (n8n, Zapier, Make, or similar low-code or no-code based environments)
• Strong proficiency in either JavaScript, TypeScript or Python
• Experience with REST APIs, webhooks, OAuth flows, and data transformation
• Comfortable working with databases (PostgreSQL, MySQL, or MongoDB)
• Strong understanding of relational database design and SQL
• Security by design practice experience
• Excellent communication skills - this is not a 'behind the scenes role' - you'll work closely with clients to turn briefs into automation solutions within timelines
• We are not interested in candidates who also own an AI automation agency
• Must reside and have the legal right to work in the UK

• Experience with LLM / AI API integration (OpenAI, Anthropic, Google Gemini APIs)
• Experience with TTS and Voice APIs (Elevenlabs, Vapi, Retell etc.)
• Experience in telephony APIs (Twilio, Soho66, Xcall etc.)
• Familiarity with Docker, Linux server administration, or cloud platforms (AWS, GCP, Azure)
• Prior agency or consultancy experience
• Based in Scotland (due to client commitments)

Interview Process

We'll have a short, informal call if shortlisted to discuss your fit and interest in the role. Then, if selected a short technical assessment. We are looking to move fast with this role, and will inform you if unsuccessful.

Salary

Dependent on experience. Visit https://www.flowio.co.uk/careers for more.

Note: Due to our requirements candidates that reside outside of the UK are auto-rejected by LinkedIn.