SAP S/4 HANA VIM consultant

SAP S/4 HANA VIM consultant
Clearance required: BPSS + No specific Nationality requirements - but should be able to travel to the client location - onsite for a billable work for 5 days a week
Interview process: Tech Interview
Location: Huntingdon, Cambridgeshire - should be able to travel to the client location - onsite for a billable work for 5 days a week
IR35 Status: PAYE via Umbrella company only

The SAP S/4HANA VIM Consultant - Early Life Support will play a key role in stabilising and supporting the OpenText Vendor Invoice Management (VIM) solution post go-live. The consultant will focus on issue resolution, workflow optimisation, and end-user enablement across the Accounts Payable (AP) and Procurement functions. This role is instrumental in ensuring smooth invoice processing and business continuity during the hypercare and early adoption phase.

Key Responsibilities:

• Serve as the primary functional expert for OpenText VIM during Early Life Support.
• Troubleshoot and resolve issues related to invoice indexing, approvals, and exception handling.
• Monitor and optimise invoice throughput, approval workflows, and system performance.
• Provide Real Time support to Accounts Payable and Procurement users on invoice processing issues.
• Investigate and resolve VIM exceptions using the Exception Handling Framework (EHF).
• Collaborate with SAP FI/MM teams for integration issues relating to PO matching, GR/IR, and invoice posting.
• Work with technical teams (ABAP, Workflow, OCR, ArchiveLink) for issue resolution and system tuning.
• Utilise VIM Analytics to identify processing bottlenecks and performance trends.
• Support user enablement and knowledge transfer to BAU support teams.
• Log and manage incidents through the agreed ITSM tool (eg, ServiceNow), maintaining clear documentation.

Core VIM Modules and Technical Scope:

• OpenText VIM Core - Invoice processing, approvals, and exception workflows
• Document Processing (DP) Indexing - Indexing invoice metadata and validation
• Exception Handling Framework (EHF) - Management and resolution of standard and custom exceptions
• VIM Analytics - Monitoring throughput, backlog, and exception trends
• Business Rules Framework Plus (BRF+) - Rule-based invoice routing and approvals
• SAP Workflow/Fiori Integration - Workflow execution and user approvals via Fiori Inbox
• OCR Integration (optional) - OpenText ICC/Business Center/Vendor Invoice Capture
• ArchiveLink Integration - Invoice document storage and retrieval

SAP Integration Areas:

• SAP FI (Financial Accounting): Invoice posting, tax determination, GL integration
• SAP MM (Materials Management): PO-based invoice matching, GR/IR processing
• SAP Workflow/Fiori: Workflow tasks, approvals, and user notifications
• SAP Basis/ABAP: Collaboration for performance, error logs, and interface issues

Required Skills & Experience:

• Minimum 3-5 years of hands-on experience with OpenText VIM in SAP environments
• Strong understanding of SAP S/4HANA architecture (preferably version 1909 or later)
• Proven experience supporting VIM in a post go-live or hypercare context
• In-depth knowledge of exception handling, workflow troubleshooting, and indexing processes
• Ability to interpret VIM Analytics and system logs to drive resolution and performance improvement
• Solid grasp of integration between VIM, SAP FI, and SAP MM modules
• Strong stakeholder engagement skills, with experience supporting AP and Procurement users
• Experience using ITSM tools (eg, ServiceNow) to manage incidents and service requests
• Utilities or regulated industry experience is desirable