Software Support Specialist

We're looking for a driven, tech-savvy problem solver to join our Software Support team.

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

In this role, you'll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms.

Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development and QA, you'll own each ticket from first contact to resolution, ensuring a smooth, professional experience every time.

Location: Milton Keynes Salary: up to £30k base bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than a helpdesk job — it's a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking.

If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you.

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