Azure Cloud and Infrastructure Engineer

iO Associates is partnering with a Software Development Consultancy and is seeking a talented SC Cleared, Azure Cloud and Infrastructure Engineer to support their Customer, Internal, and Developer IT systems. This role plays a crucial part in handling infrastructure and cloud platforms, working closely with project and support teams. As a key player, you will be responsible for resolving Incidents and Major Incidents within agreed SLA's and collaborating with the Problem Manager(s) to identify and address root causes.

Role Summary:
Our client is seeking a talented Cloud and Infrastructure Engineer to support their Customer, Internal, and Developer IT systems. This role plays a crucial part in handling infrastructure and cloud platforms, working closely with project and support teams. As a key player, you will be responsible for resolving Incidents and Major Incidents within agreed SLA's and collaborating with the Problem Manager(s) to identify and address root causes.

What you'll do:

• Resolve incidents and major incidents within SLA.
• Investigate root causes and implement permanent fixes or workarounds.
• Support enterprise IT services, ensuring availability, security, and integrity.
• Collaborate with project teams to transition new services into support.
• Maintain clear documentation and knowledge articles.
• Liaise with internal teams and third-party providers.
• Occasionally perform on-site tasks such as hardware swaps or patching.

What you'll bring:

• Strong knowledge of Microsoft Azure (IaaS, PaaS, Entra ID).
• Experience with infrastructure as code (Terraform, Bicep).
• Windows Server (2012 R2-2022), Active Directory (multi-forest/domain).
• Office 365 setup and administration.
• Virtualisation (VMware, Hyper-V).
• SAN and clustering technologies (Dell, HP).
• Exposure to SQL troubleshooting and Microsoft System Center (SCOM).

This is a great opportunity for someone who thrives in a varied, hands-on role, solving complex issues across diverse technologies.

This will be a remote-first role with very occasional travel to London, Leeds or Bristol and will be paying up to £60,000 per annum with additional pay for being involved in an on-call rota.

The client is looking to get interviews booked in ASAP, so please don't hesitate to apply now!