Account Manager (Huddersfield)

Company Overview:

Our client is a leading provider of business communication and IT solutions, delivering expert services and innovative products to clients across various sectors. With a strong presence in the Yorkshire region and beyond, they pride themselves on long-term client relationships, technical excellence, and exceptional customer service.

Role Overview:

They are seeking a motivated and commercially focused Desk-Based Account Manager to manage and grow an existing portfolio of approximately 180 business accounts. This is a fantastic opportunity for someone with a passion for building relationships, identifying opportunities, and driving revenue through cross-selling and up-selling solutions.

Key Responsibilities:

• Identify opportunities to expand services and products within existing accounts, ensuring customer satisfaction and fostering long-term loyalty.
• Work closely with tech and projects to ensure appropriate solutions are sold and implemented smoothly.
• Keep apprised of changing technology and any additional value it can offer to the existing customer base.
• Maintaining customer base as well as upselling & cross-selling Telecom/IT products in view to hit monthly and quarterly targets
• Undertake regular account reviews, to be sure customers are aware of the full scope of our offering.
• Working towards a personal target as well as contributing to the overall department target
• Assist with billing enquiries
• Manage contract renewals

Candidate Requirements:

• Proven work experience in a similar account management role
• Strong workload prioritisation skills and ability to work under pressure
• Results driven and customer service focused
• Strong client-facing and teamwork skills

High motivation and ambition

What They Offer:

• £28,000 basic salary + £12,000 on-target earnings (uncapped commission structure)
• Structured onboarding and training programme
• Supportive, team-focused working environment
• Opportunities for career progression within a growing business
• Hybrid working options may be considered after probation