ServiceNow Senior Platform Architect
About Us:
Founded on the grounds of innovation – iXceed Solutions , is an ISO certified, leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally. We have many global accolades to our credit – UK Enterprise Awards - HR Tech Startup of the year- Europe - 2022, UK IT Awards - Leading Talent & Digital Solutions of the Year 2022, Titan Awards- Entrepreneur of the Year -2023, Asia fastest growing HR tech companies in 2023, Iconic Brand of the Year in Staffing & Recruitment 2023, Top 4 The Most prominent Talent solutions firm to work with in 2024, Hottest HR Tech Startup by Business World, The Greatest Brands & Leaders Asia & GCC -2020 -2021 by AsiaOne and many more.
Website: www.ixceed-solutions.com
LinkedIn: https://www.linkedin.com/company/ixceed-solutions
Role: ServiceNow Senior Platform Architect
Location: London, UK (2-3 Days hybrid)
Employment Type: Inside IR-35
ServiceNow Senior Platform Architect will perform the following activities
(a) Working in conjunction with the Customer’s Toolset Manager and TSF Process Owners/stakeholders, the Supplier’s Senior Platform Architect plays a crucial role in designing a robust, scalable, and efficient ServiceNow platform.
(b) Design and Architecture:
- Develop and maintain the overall architecture of the platform until transitioned into service and handed to CLIENT ServiceNow support.
- Ensure the platform supports current and future business requirements with the approach being out-of-the-box first, configuration second and customisation only when absolutely necessary and approved by Customer.
- Create detailed design documentation.
- Identify opportunities for platform optimisation using best practice and out of the box automations and technical accelerators available via ServiceNow Impact Guided.
- Support the customer in the creation of stories based against the TSF process MoSCoWs.
(c) Technical Leadership:
- Provide technical guidance and support to development teams and project team.
- Lead the evaluation and integration of TSF processes, leveraging ServiceNow Impact Guided health assessments/scans at the beginning of each sprint.
- Ensure best practices in security, scalability, and performance.
- Offer architectural oversight and assess the implications of new requests with the Toolset Manager.
(d) Collaboration:
- Work closely with stakeholders to understand functional and nonfunctional business needs.
- Collaborate with other architects, developers, and operations teams.
(e) Implementation and Integration:
- Oversee the implementation of platform solutions including mid-servers, integrations and instances (Dev, Test, Prod)
- Ensure seamless integration and migration with existing systems and applications.
- Develop and maintain integration plans and strategies.
(f) Quality Assurance:
- Work with ServiceNow Impact Guided team to conduct regular audits and performance assessments.
- Work with the Test Manager to implement and oversee testing strategy and plans.
- Ensure compliance with industry standards and regulations.
(g) Documentation and Training:
- Update architectural documentation and work with developers to update support runbooks and technical guides wherever applicable.