Senior QA Engineer (FTC 6- 12 months)

✅ 5+ years experience in QA

✅ Commutable distance to London (Hybrid working)

✅ Right to Work in the UK for a minimum of 2 years

✅ Good knowledge of Playwright and Appium

✅ Excited about AI!

THE ROLE

We are looking for a Senior QA Engineer to join our QA team, reporting to the Head of QA. You will test across our full product stack: patient-facing mobile apps (iOS & Android), web dashboard, and backend APIs on software that is regulated as a Medical Device (SaMD). You will own and expand our Playwright and Appium automation frameworks, treating automation as a core part of the role, and play an active part in triaging production issues to keep you close to how our products behave in the real world.

We are a team that works independently, thinks strategically, and cares deeply about the patients at the centre of what we do.

We actively embed AI into our QA practice using LLM tools to accelerate output, from generating test cases and acceptance criteria to supporting bug investigation. We expect QA engineers to build fluency in these tools as part of their core skillset.

RESPONSIBILITIES

Testing & Quality

• Perform thorough manual testing across all platforms
• Work closely with the QA team, Product Managers, and Development teams to define and execute testing strategy for existing and new features
• Produce high-quality test plans and acceptance criteria, including BDD approaches ·
• Ensure test results are recorded in compliance with SaMD requirements

Test Automation

• Own and extend Playwright (web E2E) and Appium (mobile) frameworks ·
• Increase automation coverage across regression, smoke, and critical-path scenarios

Patient/Clinician Support

• Actively participate in support operations: triage incoming production issues, investigate root causes, and contribute to resolutions
• Use insights to identify gaps in test coverage and feed learnings back into the testing strategy

SKILLS & EXPERIENCE

Required

• Proven commercial QA experience, combining strong manual testing with hands-on automation. Depth of skill matters more to us than years on a CV
• Hands-on experience with Playwright (web E2E) and/or Appium (mobile), or equivalent with readiness to adopt our stack
• Solid grasp of testing best practices: regression, exploratory, API, and acceptance testing across multiple platforms
• Strong technical writing skills — test plans, acceptance criteria, and test reports
• Familiarity with production issue triage and support processes

Advantageous

• Experience in regulated software environments (SaMD, ISO 13485, or similar)
• Experience working with healthcare or patient-facing digital products

SALARY & BENEFITS

Salary: Very competitive, depending on experience.

• 25 days holiday, plus bank holidays
• Enhanced pension scheme
• Private healthcare scheme
• Life Insurance
• Group Income Protection
• Cycle to work scheme
• Flexible hybrid working, and home-working set-up allowance
• Free eye tests and contribution towards glasses
• Generous family-friendly policies
• Company socials
• A dog-friendly office!

LOCATION

Our office is based in Central London. We work in a hybrid setup, with a minimum of 1-2 times a week in the office (including Wednesdays).

Candidates should be within a commutable distance to Central London. .

Please note: We can only consider applicants resident in the UK with a work visa valid for a minimum of 2 years. Applications from candidates who do not meet this requirement will not be progressed.

INTERVIEW PROCESS

Stage 1

30-minute initial Teams video call

Stage 2

Submission of a QA task, according to our provided specification. Designed to test your QA skills; should take 2-3 hours to complete.You are encouraged to use LLM tools (Claude, ChatGPT, or similar) as part of completing this task. Be prepared to discuss how you used them: what you prompted, what you discarded, and how you evaluated the outputs.

Stage 3

Final face-to-face interview at our office (approx. 2 hours): The session runs as follows: first, up to 1 hour presenting your Stage 2 task including how you used any LLM tools; then a short live LLM exercise where you will be given a fresh brief on the day and asked to generate QA outputs from scratch using a tool of your choice. We want to see how you prompt, iterate, and critically evaluate what the model produces.

ABOUT US

Hopper Healthcare was built to solve one of healthcare’s greatest challenges: fragmentation. Clinical, operational, and financial systems were never designed to work as one – and the result is inefficiency, variation and preventable risk. We created hopper as a configurable, intelligent healthcare operating system that connects data, workflows and people across the entire care continuum. By unifying infrastructure and embedding intelligence at every layer, we enable organisations to deliver better outcomes, stronger performance and more equitable access to care.

Hopper Patient Management (myrecovery) connects patients, clinicians and care teams across the entire care journey. From digital onboarding and risk assessment to remote monitoring, virtual care and patient-reported outcomes, every interaction is unified in one seamless experience. Hopper customers can invite their patients to download the myrecovery app from Apple App Store or Google Play Store.

We are experiencing significant growth in patient and clinician users globally across the NHS, state-wide US hospital networks and global medical device companies. We are looking for problem-solvers who are analytical, proactive, and delivery-focused. If you're a self-starter who thrives on collaboration and is passionate about improving patient care, we'd love to hear from you.