User Experience Designer
Senior UX Designer (Contract)
London or Manchester (Hybrid, 2 days onsite)
£450-500 day rate
Initial 4-month contract (potential for extension)
We’re partnering with a well-known UK consumer brand to hire a Senior UX Designer for a high-impact piece of work focused on modernising and redesigning a customer loyalty experience.
This is a fast-paced engagement with a clear delivery goal, working on a points-based loyalty scheme that needs to be brought up to present-day UX standards ahead of a planned launch later this year.
The role
You’ll take ownership of key parts of the loyalty experience, helping to simplify complex journeys and redesign core user flows across a customer-facing app.
This includes:
- Leading the UX redesign of a points-based loyalty programme
- Simplifying and improving end-to-end user journeys
- Optimising login and sign-up flows to reduce friction
- Supporting CRM-driven journeys and campaign experiences
- Working closely with product, engineering, and marketing teams
- Running and iterating on user testing to validate designs
- Delivering at pace within tight project timelines
What we’re looking for
- Proven experience designing for loyalty programmes, rewards, or subscription products
- Strong background in mobile app UX / customer-facing digital products
- Ability to translate complex systems into simple, intuitive experiences
- Experience with onboarding, authentication, and conversion optimisation
- Comfortable working in fast-moving, delivery-focused environments
- Experience planning or conducting user testing
Why this role
- High ownership, high visibility project with a defined launch timeline
- Opportunity to shape a core customer experience used at scale
- Strong likelihood of extension beyond the initial contract
- Collaborative, product-led environment
Apply direct or email annie.palmer@wearenumi.com