IS Supplier Relationship Analyst
2821 – IS Supplier Relationship Analyst
We are looking for an experienced IS Supplier Relationship Analys t to support the governance and performance management of key technology suppliers. This role will report to the IS Transformation Manager and will be critical in ensuring suppliers deliver against contractual commitments, drive value, and align with strategic business objectives
.
Locatio n: London or Aberdeen (Hybrid workin
g)🔁Contract Ty pe: Permanent or Contract consider
ed
What you’ll
do Supplier Governance & Relationship Manage
- mentAct as the primary IS contact for key suppl
- iersLead structured governance forums including monthly service reviews and
- QBRsTrack actions, manage risks, and ensure alignment to delivery priori
tiesPerformance Monitoring & Repor
- tingMonitor supplier KPIs, SLAs, and overall perform
- anceProduce insightful reporting including trend analysis and risk identifica
- tionTranslate operational and contractual data into clear business insi
ghtsContract Compliance & Change Con
- trolEnsure supplier delivery aligns with contractual obligat
- ionsSupport change requests, contract amendments, and scope variat
- ionsIdentify and escalate risks, non-compliance, and performance is
suesOperational Support & Issue Resolu
- tionSupport day-to-day supplier engagement across IS t
- eamsAct as escalation point for supplier-related is
- suesAssist with vendor audits and ensure documentation compli
anceStrategic Sourcing & Supplier Portfolio Manage
- mentEvaluate supplier performance to identify cost-saving and innovation opportuni
- tiesCollaborate with procurement to inform sourcing decis
- ionsSupport alignment of suppliers with transformation and strategic g
oals
What to
- bring
Strong experience managing supplier/vendor relationships within IS / Technology envir - onmentsExperience with vendor governance frameworks (e.g. ITIL
- , SIAM)Solid understanding of contracts, SLAs, KPIs, and change control pr
- ocessesAbility to interpret technical and commercial data and translate into actionable
- insightExperience using ERP systems (e.g. SAP), Power BI, and supplier performance sco
- recardsStrong analytical, communication, and stakeholder management
- skillsCommercially aware with a proactive, continuous improvement
mindset
What You’ll Get
in Return
For employees, we’re committed to recognising and rewarding hard work. Our competitive salary and benefits package includes; Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self-study in your own time, we’ll fund your study materials and exam fees — and once you pass, you’ll receive an incent
ive bonus.
How to Apply
We’re committed to creating an inclusive and accessible recruit ment process. If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we’re happy to
support you.
Please note: All offers of employment will be subject to background checks and confirmation of the right to w
ork in the U K.
📅 Apply now to be part of a team that values initiative, collaboration, and continuous improvement; tale
nt@proso
urce.it
About us
prosource.it is a professional services provider in technology. Established as a traditional provider of managed IT services, prosource.it has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff
and contractors.
Our values are central to what we do and how we do it. We feel they are simple and easy to relate to, and we are always looking to welcome new people to the team who share our vision and values. We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of ‘can do’ and ‘how can I help’ individuals committed to teamwork, partnership, service excell
ence and delivery.