Head of Ecommerce

Head of E-Commerce Lifestyle Hospitality West London £70k

A unique opportunity has arisen for an experienced and innovative Head of E-Commerce to join one of Europe's fastest-growing lifestyle hospitality brands.

This is your chance to lead the digital strategy for a business that's redefining how people experience travel, design, and community across global destinations. You'll take ownership of the e-commerce platform, CRM, and mobile app ecosystem - driving growth, engagement, and unforgettable online experiences.

The Role

As Head of E-Commerce, you'll:

• Develop and execute a global e-commerce and digital acquisition strategy.
• Manage all performance marketing channels including SEO, PPC, CRM, and affiliate.
• Lead the website and app roadmap, ensuring best-in-class usability and conversion.
• Build data-led insights and analytics to fuel continuous digital optimisation.
• Partner with design, brand, and content teams to bring creative digital ideas to life.
• Manage third-party agencies and technology providers to deliver scalable performance.

What You'll Bring

• 5+ years' experience in a senior e-commerce or digital marketing leadership role.
• Proven expertise in PPC, CRM strategy, analytics, and conversion optimisation.
• A strong commercial mindset and ability to translate data into business results.
• Experience managing digital platforms and leading cross-functional teams.
• A creative and forward-thinking approach to customer engagement.