Project Coordinator

Pyramid8 are recruiting for a proactive Project Coordinator to deliver smooth, high-quality implementations of their Cloud SaaS platform.

In this role, you’ll be at the heart of our customer journey—ensuring smooth onboarding, high-quality project delivery, and an outstanding client experience from day one. You’ll collaborate closely with our Head of Implementation, as well as teams across Sales and Service Delivery, making a real impact on how we support our customers.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys juggling multiple projects, and takes pride in building strong relationships and delivering results.

What You’ll Do

• Lead and coordinate end-to-end customer implementations
• Run client meetings and gather system requirements
• Manage timelines, milestones, and project documentation
• Keep communication flowing between customers and internal teams
• Identify risks early and keep projects on track
• Support customers, resolve issues, and ensure satisfaction
• Keep systems (Jira, SharePoint, trackers) accurate and up to date

What We’re Looking For

• Strong communication and customer-facing skills
• Ability to manage multiple projects at once
• Confident leading meetings and capturing requirements
• Highly organised with great attention to detail

Bonus if you have:

• 2+ years in a similar role
• SaaS / IT / compliance experience
• Jira or project governance experience