Business Administration Apprentice

r2p UK Systems Limited supply and support a wide range of hardware products and software services and have combined tasks from several areas to form this excellent opportunity. Predominantly an administrative role, the successful applicant will be flexible enough to turn their hand to physical goods handling as part of their day-to-day activities.

Key Responsibilities will include:

• Stock Management
• Organising and managing physical stock items in our Crawley office, ensuring goods are stored in the correct areas and labelled correctly and entered onto our systems accurately
• Placement in and removal of goods from stores when required
• Stock audits
• Recording all stock items accurately for the entire Uk business to ensure what our systems say reflects reality
• Co-ordinating with our satellite office regarding their stock management
• Flagging when stock items for key and long-lead time items runs low for re-ordering
• Re-organisation of stock placement to accommodate product and project demands and variations
• Stock management software/tools admin, reporting and analysis
• Warranty & Repairs Management ("RMA")
• Open RMA Ticket System ticket tracking
• RMA logistics
• Supporting admin regarding RMA tickets
• RMA activity co-ordination
• Preparing information for RMA invoices
• Customs co-ordination & support
• Serial number tracking into Stock Mgt System (and when sold for which project)
• Goods tracking in RMA process flow
• Warranty tracking
• Managing status of goods under repair with suppliers and r2p Group companies
• Logistics Management
• Organising, managing and tracking the shipping and delivery of goods/parcels to and from r2p with external logistics companies
• Managing goods import and export via our customs agents
• Pricing up options for shipping goods
• Packing and labelling goods 
• Receiving and directing received goods into storeroom to internal requester
• Goods inspection support 
• Serial number collation into r2p systems
• Procurement Management
• Assisting identifying new suppliers
• Supplier interaction (including stock and price requests)
• Creating and maintaining r2p supplier price list
• Supporting goods ordering (incl preparing information for supplier orders)
• Tracking open orders and ensuring relevant team members are regularly updated on status
• Supporting proactive and strategic stock ordering based on past customer sales
• Project Procurement support - assisting what needs to be ordered, from whom and when for customer projects

Other Activities may include:

• Project Administration Support  
• Customer procurement/bid activities support
• Ad hoc administrative support to Office Manager
• Ad hoc support to Managing Director such as data gathering
• Collating information on systems
• Assist with support team
• Data gathering and research
• Presentation creation support
• Information collation for internal requesters

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Logical
• Team working
• Physical fitness
• Good Time Management
• Flexible
• Reliable
• Hardworking
• Multi-tasker

• English GCSE, grade 4 (Desired)
• Math GCSE, grade 4 (Desired)