Content Designer - Actice SC Clearance Required

A specialist digital consultancy is seeking an experienced Content Designer to play a pivotal role in improving the clarity, usability and effectiveness of a complex, data-rich digital product used in high-stakes operational environments.

Location: Hybrid (London preferred) or remote within the UK

Start: Immediate

Duration: Initial 3 months, with strong likelihood of extension (6+ months)

Rate: £450 per day (Inside IR35)

Security Clearance: Active UK SC required

This is not a marketing or brand role. It is a hands-on opportunity for a content professional who understands how words function within a product guiding user behaviour, reducing friction, enabling confident decision-making and ensuring critical information is understood at speed.

Working within a multidisciplinary delivery team, the successful candidate will shape content across intricate user journeys where precision, consistency and accessibility are essential. In this environment, content decisions genuinely matter they have real-world impact.

The Role

The Product Content Designer will:

• Create and refine in-product content across complex workflows
• Write clear, concise interface copy including guidance, labels and error messages
• Translate technical or operational information into accessible language without diluting accuracy
• Collaborate closely with designers, researchers and product leads to ensure content supports user tasks and service outcomes
• Test, iterate and improve content using research insights and user feedback
• Contribute to the development of consistent content patterns and standards across the product

About You

This role would suit a confident, detail-oriented content specialist who thrives in structured, delivery-focused environments.

The ideal candidate will bring:

• Strong experience in product content design or UX writing
• A track record of working on complex, technical or data-driven digital products
• Experience within public sector, regulated or operational contexts (essential)
• Confidence operating within multidisciplinary delivery teams and navigating constraints
• A meticulous, user-first mindset
• Current, active UK Security Clearance (SC) — essential

Please note that elements of this work may involve collaboration with stakeholders or projects connected to the defence sector.