Head of Engagement - EdTech

Head of School Engagement

Our client is a well-established and growing EdTech business with over a decade of trusted relationships with schools across the UK. They're now looking for a senior leader to own and evolve their School Engagement function.

This is a strategic, board-reporting role sitting at the intersection of customer success, sector insight and team leadership. You'll shape the full post-sale school experience, lead a central engagement team, and act as the internal voice of schools, ensuring strategy reflects the real pressures facing teachers and leaders today.

Key responsibilities:

• Own the end-to-end school partner experience, from onboarding through to renewal
• Lead and develop the central school engagement and support team
• Act as the voice of schools internally, bringing sector insight into business strategy
• Drive improvements to engagement, satisfaction and retention
• Work cross-functionally with sales, renewals and marketing for a joined-up customer experience
• Report directly to the Board on strategic direction and performance

You'll bring:

• Senior experience in school engagement, customer success or education partnerships
• A genuine understanding of the Primary and Secondary school landscape
• A track record of leading customer-facing teams and improving retention and satisfaction
• The ability to balance strategic thinking with hands-on delivery

This is a rare opportunity to take real ownership of a function that's genuinely valued at board level, in an organisation built on authentic, long-term school relationships.

Interested? Reach out confidentially via LinkedIn.

Up to £90,000 + benefits | Requirement for 3 days per week in office (Leatherhead)