Senior IT Support Technician

Senior IT Support Technician

Based: Head Office

Reports to: Head of Technology

Role Purpose:

Provide senior second-line technical support to internal employees while overseeing the effective day-to-day operation of the IT Helpdesk. The role ensures service requests are delivered in line with agreed SLAs and standards, while coordinating team workload, prioritising assignments, supporting junior team me click apply for full job details