IT Engineer
Desktop level engineer,
3 days a week, for 2 months - based on site in Oaklands Office Park, Hooton, Ellesmere Port
£200 per day Inside IR35
Duties and Responsibilities
IT Support & Supplier Management
- First point of contact for internal IT queries
- Work to resolve incidents and service requests
- Manage service alerts, escalations and ticket queries
- Liaise with suppliers to resolve business and technical issues
- Coordinate and follow up on outstanding actions
On/Off Boarding
- Internal oversight of onboarding, offboarding changes
- Work with HR and hiring managers to track progress and provide updates
- Ensure accounts, equipment and access requests are completed.
- Maintain internal IT onboarding tracker
- Configure additional requirements such as mobile phones, phone numbers and internal systems access
Systems Administration
Day-to-day administration/health checks where needed for:
- Microsoft 365
- Entra ID
- Intune
- Microsoft Defender
- uSecure
- User management
- Gap analysis
- Phishing simulations
- Keeper Security
- User management
- Risk scores etc
- Support Vulnerability Management Activities