IT FIELD ENGINEER

Bromley, Kent | Up to £38k per annum | Permanent, Full-Time

Company Pool Vehicle Provided (Work only)

Full UK Driving License Essential

Our client is looking for a practical, organised and customer-focused IT Field Engineer to join our growing IT Department.

Supporting over multiple users across locations in London, Essex, Milton Keynes, Cambridge and surrounding areas ,this role is ideal for someone who enjoys travelling, working hands-on with technology and helping people on a wide range of IT installations, upgrades and support activities.

No two days are the same. One day you could be installing wireless access points, replacing network equipment and updating documentation. The next you may be delivering equipment, supporting a site issue or assisting with the setup of a new location.

This role combines technical work with a strong focus on organisation and administration. Maintaining accurate records, photographs, asset information and documentation is just as important as completing the technical work itself.

Day to day

Traveling to sites using a company vehicle

Delivering IT equipment and infrastructure hardware

Installing and supporting switches, wireless access points, routers and associated network equipment

Assisting with Meraki, DrayTek and Starlink installations following company standards

Building, configuring and deploying laptops, desktops, printers and mobile devices

Asset tagging and recording all deployed equipment

Installing and maintaining structured cabling, patch panels and network cabinets

Providing onsite IT support where remote support is not suitable

Recording serial numbers, asset tags and installation details

Taking site photographs and maintaining installation records

Producing simple rack layouts, cabinet diagrams and equipment location drawings

Maintaining accurate asset management records

Assisting with site relocations, equipment moves and new site setups

Preparing equipment and assisting with stock control activities at Head Office

Escalating technical issues to senior engineers when required

3 years' plus experience within an IT support, field engineering or technical support role

Experience installing or supporting network equipment such as switches, routers and wireless access points

Basic understanding of networking and Wi-Fi technologies

Experience with Microsoft 365 and Windows 11

Experience working with CAT5e and CAT6 structured cabling

Experience maintaining technical documentation and records

Strong troubleshooting and problem-solving skills

Excellent communication and customer service skills

Good organisational and time management skills

Full UK Driving License