IT Schools Engineer

Our client are a multi award winning MSP who are recruiting for a skilled IT Engineer to operate at various schools in the Doncaster area on a field basis permanently.

We are looking for a proactive, skilled IT Technician to work directly within schools, supporting staff and students with all aspects of IT. This fast-paced role involves scheduled site visits, troubleshooting a variety of IT systems, and providing hands-on technical support. You’ll experience a broad range of school IT environments, making this an ideal opportunity for someone who thrives on problem-solving, initiative, and delivering excellent customer service.

Key Responsibilities

• Attend schools to act as the in-house IT technician, resolving issues and providing guidance on IT systems.
• Own issues from allocation to resolution, keeping clients informed throughout the process.
• Maintain accurate documentation of client infrastructure, updates, and support activities.
• Provide 1st line support to all technology users, including desktops, mobile devices, and peripherals.
• Set up, deploy, and re-image desktops and hardware, maintaining antivirus and security updates.
• Install and maintain software, web/email filtering, and firewall setups.
• Liaise with 2nd line support for server issues and network management.
• Maintain network user accounts, permissions, and daily backups.
• Act as a liaison between school management and our company, providing feedback and identifying potential opportunities for service enhancements.

Essential Skills & Experience

• Proven experience in IT support, troubleshooting, and technical problem-solving.
• Knowledge of Microsoft Windows (Server & Desktop), Active Directory, Group Policy, and networking fundamentals (LAN/WAN, switches, DHCP, DNS).
• Experience with mobile technology (Android & iOS), MS Office (Access preferred), and general server/PC support.
• Ability to manage multiple tasks, prioritize effectively, and communicate clearly with technical and non-technical staff.
• Strong organisational skills and a customer-focused mindset.
• Previous experience working onsite at a primary or secondary school within technology

Desirable Skills

• Windows Server 2012-2016 administration
• SQL Server maintenance (triggers, stored procedures)
• Experience with Cisco Meraki, WatchGuard, VMware, Hyper-V, and Veeam backups

Mandatory Requirements

• Full UK Driving Licence
• Must be eligible for an enhanced DBS

Please feel free to apply if you meet the criteria.