1 of 1 DemandTrendContract Customer Service Jobs in Basingstoke

needs, whilst maintaining to secure and stable environment across the UK metiers. Scope: The role will require close liaison with both local and global teams to ensure an effective service is provided back to the users, continuously maintaining a high level of service throughout the process. There are 4 Zones located across the UK; all of which have … operational responsibilities: Front & Back Office Support : Support of current and metier specific Legacy hardware/software environments/bespoke support tasks and resolutions. Maintaining an excellent incident and request service resolution for all supported metiers in scope. Provide hardware device deployment & support for desktops, laptops, Thin Client, tablets, telecoms and mobile devices. Able to apply a corporate O/… the technology and infrastructure - Windows & IOS platforms. Support core build software for life cycle of current/bespoke/new introductory apps. Perform application troubleshooting, installation & reinstallation. Use ITSM Service Now tooling for all Incidents, User requests and Changes, ensuring SLAs are not breached and all administration tasks are within the accepted service guidelines. Moves - surveys, ad-hoc More ❯