reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets – log, resolve, escalate. Administer user accounts in Active Directory (group memberships, permissions). Troubleshoot Windows 10/11, Microsoft 365, Azure, applications, printing, networking, and telephony. Support video conferencing systems (Teams, Zoom, meeting room facilities). Collaborate with L2/L3 colleagues for seamless handover. Maintain clear communication … IT-related duties as required by management. Experience/Skills/Knowledge/Qualifications: Experience in IT support or service desk environment. Strong knowledge of Windows 10/11, Microsoft 365, and Azure. Familiarity with ServiceNow or similar ticketing systems. Active Directory administration skills. Basic networking knowledge (IP, DNS, WiFi troubleshooting). Experience with EUC environments, SCCM, Intune. Excellent … communication and customer service skills. Professional, proactive, and problem-solving approach. Desirable: Microsoft certifications (MS-100/101/102), automation/scripting skills, Power Platform exposure. Company Information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in More ❯
Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date … processes and functions in support of end-user computing needs Strong knowledge of troubleshooting Windows Desktop (10 & 11) and hands-on experience of Enterprise Hybrid environments: on-prem + Microsoft Azure Strong knowledge of current Microsoft 365 (inc. Office 365) desktop operating system and application software (adds, removes, password resets) - certification preferred but not essential (MS-100/… Basic understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end users More ❯
Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date … processes and functions in support of end-user computing needs Strong knowledge of troubleshooting Windows Desktop (10 & 11) and hands-on experience of Enterprise Hybrid environments: on-prem + Microsoft Azure Strong knowledge of current Microsoft 365 (inc. Office 365) desktop operating system and application software (adds, removes, password resets) - certification preferred but not essential (MS-100/… Basic understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end users More ❯
a secure IT environment Requirements Essential Skills & Experience: Experience in a similar IT support or technical role Familiarity with ServiceNow or similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with Active Directory, SCCM, Intune, and EUC management Excellent More ❯
a secure IT environment Requirements Essential Skills & Experience: Experience in a similar IT support or technical role Familiarity with ServiceNow or similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with Active Directory, SCCM, Intune, and EUC management Excellent More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
month initial contracts + Up to £615 per day Inside IR35 + Hybrid working from Berkshire or Yorkshire + SC Cleared role About the Role: We're seeking a Microsoft 365 Architect/Engineer with the rare mix of strategy and hands-on delivery. You'll design, implement, and optimise secure M365 solutions that underpin collaboration, communication, and productivity … This role demands someone equally comfortable drawing up architecture roadmaps as they are diving into the admin centre or PowerShell to make it happen. Key Responsibilities: Design and implement Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and security/compliance features. Act as a technical authority for M365, shaping strategy and standards. Lead … practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD, identity and access management, and hybrid configurations. Experience designing and More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
month initial contracts + Up to 615 per day Inside IR35 + Hybrid working from Berkshire or Yorkshire + SC Cleared role About the Role: We're seeking a Microsoft 365 Architect/Engineer with the rare mix of strategy and hands-on delivery. You'll design, implement, and optimise secure M365 solutions that underpin collaboration, communication, and productivity … This role demands someone equally comfortable drawing up architecture roadmaps as they are diving into the admin centre or PowerShell to make it happen. Key Responsibilities: Design and implement Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and security/compliance features. Act as a technical authority for M365, shaping strategy and standards. Lead … practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD, identity and access management, and hybrid configurations. Experience designing and More ❯