IT Service Delivery Manager
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Berkshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
their customers, who are on a journey to ensure that operational excellence and continuous improvement is at the forefront of theirYour new roleThe IT Service Manager will lead the day-to-day operation of the IT Service Desk, ensuring high levels of service delivery across … organisation. The role combines people leadership, service management, operational oversight, continual improvement, and technical understanding.A key objective will be to move the team from a reactive approach towards a mature, structured ITIL-aligned service model.This is a highly visible role within a busy environment supporting over ...