2 of 2 Contract Customer Engagement Jobs in Birmingham

Microsoft Dynamics and Power Platform Solution Architect

Hiring Organisation
167 Solutions Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
From £400 to £650 per day
roadmaps, solution design, and delivery ownership Experience working with both internal and external stakeholders Background in enterprise-scale D365 programmes Excellent communication and stakeholder engagement skills Desirable Skills (Nice to Have) D365 Supply Chain Management (SCM) D365 Customer Engagement/Customer Service D365 Sales D365 Customer ...

CRM Specialist

Hiring Organisation
West Midlands Combined Authority (WMCA)
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract, Part Time
Salary
£55,000
expert for all things CRM. This role is central to an exciting new project: implementing a Microsoft Dynamics-based Contact Centre that will transform customer engagement and streamline operations. Please note that this is a 24 month Fixed Term Contract. What youll be doing Develop and deliver … Data vision. Manage and optimise CRM services on the Dynamics 365 platform. Harness AI-powered features in Dynamics 365 to automate workflows and improve customer experience. Explore AI-driven chatbots and virtual assistants to enhance Contact Centre efficiency. Continuously evaluate emerging AI technologies to keep our CRM platform ahead ...