4 of 4 Contract Customer Service Jobs in Birmingham

role , focused on solution design, roadmap ownership, and delivery leadership across core Dynamics 365 modules, with particular emphasis on D365 Finance and D365 Field Service . Contract Details Rate: Up to £650 per day IR35: Outside IR35 Length: Initial 6 months (extensions likely) Start: ASAP Role Responsibilities … technical Solution Architect for Dynamics 365 Own solution design, roadmap definition, and end-to-end delivery Lead architecture across D365 Finance and D365 Field Service Translate business and technical requirements into scalable D365 solutions Drive design decisions through build, test, and deployment phases Work closely with internal teams ...

support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. … with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. ...

performance. THE ROLE You will provide Level 2 deskside and on-site support within a ticket-driven environment, taking ownership of incidents and service requests from logging through to resolution. Key responsibilities include: Providing Level 2 deskside support in a ticket-based IT support environment . Managing and resolving … incidents and service requests within agreed SLAs. Troubleshooting, laptops, desktops, and peripherals. Performing device builds, swaps, upgrades, and replacements. Updating tickets with clear, accurate resolution notes. Escalating unresolved issues to 3rd line teams where appropriate. Supporting users both remotely and on-site. Maintaining clear technical documentation and handover notes. ...

needs of our client facing project delivery teams Embedding a strong controls and risk management approach within your work. Empathetic approach to delivery and customer service The skills you'll need: Demonstrable experience working with B2B contracts Good level of knowledge of contracts will be essential in being ...