2 of 2 Contract Customer Service Jobs in Birmingham

2nd Line Support Engineer

Hiring Organisation
OFWAT
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£30,000
culture to deliver for customers, society and the environment. This role is responsible for delivering 2nd line IT support, resolving technical issues and service requests related to Microsoft 365, end-user computing, identity services, collaboration tools and business applications. The post holder will support the day-to-day operational … management of IT services, providing troubleshooting, root cause analysis and user assistance to ensure a seamless end-user experience. You will contribute to service stability, knowledge sharing and continuous improvement, ensuring IT services are delivered to a high standard and meet organisational requirements. This role offers the opportunity ...

CRM Manager - Braze

Hiring Organisation
Pontoon
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Contract
days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns and help … maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign ...