3 of 3 Contract ITIL Jobs in Birmingham

. Proven ability to lead projects during Go Live periods . Strong stakeholder management and consultancy skills , able to communicate technical solutions to senior leaders and vendors. Understanding of ITIL concepts and enterprise IT operations. More ❯

Office 365, Active Directory, and common desktop applications. Experience using IT service management tools Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Proactive and self-motivated with a continuous improvement mindset. Empathetic and patient when dealing with users of varying technical ability. Detail-oriented and methodical … in approach to technical troubleshooting and documentation. Collaborative team player who contributes to a positive working culture. Desirable: ITIL Foundation certification. Experience with Microsoft Intune, Azure AD, and endpoint management. Data processing and reporting skills (Excel, PowerBI) Familiarity with knowledge base platforms and documentation standards. Experience supporting hybrid working environments and remote users. What you need to do now If More ❯

communicate required improvements at all levels both internally and externally. Excellent knowledge of technical management, information analysis and of computer hardware/software systems including but not limited to ITIL concepts. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation, with a specific focus on office relocations More ❯