ITIL Contract Job Trends in Birmingham

ITIL (Information Technology Infrastructure Library)
West Midlands > Birmingham

The table below provides summary statistics and contractor rates for jobs advertised in Birmingham requiring ITIL skills. It covers vacancies from the 6 months leading up to 29 September 2025, with comparisons to the same periods in the previous two years.

6 months to
29 Sep 2025
Same period 2024 Same period 2023
Rank 22 43 33
Rank change year-on-year +21 -10 -4
Contract jobs citing ITIL 45 27 41
As % of all contract jobs advertised in Birmingham 7.44% 3.79% 4.96%
As % of the Processes & Methodologies category 8.20% 4.56% 5.92%
Number of daily rates quoted 32 17 30
10th Percentile £106 £165 £211
25th Percentile £126 £213 £228
Median daily rate (50th Percentile) £250 £385 £350
Median % change year-on-year -35.06% +10.00% -20.00%
75th Percentile £543 £525 £438
90th Percentile £575 £674 £650
West Midlands median daily rate £425 £450 £450
% change year-on-year -5.56% - -5.26%
Number of hourly rates quoted 6 1 1
10th Percentile £20.01 - -
25th Percentile £22.03 £25.56 £12.50
Median hourly rate £22.05 £26.13 £13.00
Median % change year-on-year -15.60% +100.96% -35.00%
75th Percentile £22.08 £26.69 £13.50
90th Percentile - - -
West Midlands median hourly rate £22.05 £26.13 £13.00
% change year-on-year -15.60% +100.96% -35.00%

All Process and Methodology Skills
Birmingham

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Birmingham.

Contract vacancies with a requirement for process or methodology skills 549 592 692
As % of all contract IT jobs advertised in Birmingham 90.74% 83.15% 83.78%
Number of daily rates quoted 359 386 449
10th Percentile £203 £200 £274
25th Percentile £370 £380 £394
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +1.01%
75th Percentile £575 £638 £606
90th Percentile £663 £750 £726
West Midlands median daily rate £500 £517 £500
% change year-on-year -3.29% +3.40% -
Number of hourly rates quoted 53 9 25
10th Percentile - £21.10 £12.98
25th Percentile £12.62 £25.56 £15.50
Median hourly rate £18.87 £50.00 £30.00
Median % change year-on-year -62.26% +66.67% +66.67%
75th Percentile £22.08 £55.25 £67.50
90th Percentile £26.51 £57.80 -
West Midlands median hourly rate £23.00 £24.18 £27.50
% change year-on-year -4.88% -12.07% +56.16%

ITIL
Job Vacancy Trend in Birmingham

Job postings citing ITIL as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for ITIL in Birmingham

ITIL
Daily Rate Trend in Birmingham

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL.

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing ITIL in Birmingham over the 6 months to 29 September 2025.

Daily rate histogram for ITIL in Birmingham

ITIL
Hourly Rate Trend in Birmingham

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL.

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.44%) IIS
Applications
1 4 (8.89%) Microsoft Excel
1 4 (8.89%) Microsoft Office
2 1 (2.22%) Microsoft PowerPoint
Cloud Services
1 12 (26.67%) Microsoft 365
2 10 (22.22%) Azure
3 6 (13.33%) Entra ID
4 2 (4.44%) AWS
5 1 (2.22%) Amazon CloudWatch
5 1 (2.22%) Azure Sentinel
5 1 (2.22%) OpenShift
5 1 (2.22%) Power Platform
Communications & Networking
1 8 (17.78%) TCP/IP
2 7 (15.56%) DNS
3 6 (13.33%) DHCP
3 6 (13.33%) VPN
4 3 (6.67%) VoIP
5 2 (4.44%) Firewall
6 1 (2.22%) Wi-Fi
6 1 (2.22%) Wireless
Database & Business Intelligence
1 4 (8.89%) NoSQL
2 3 (6.67%) SQL Server
3 2 (4.44%) Elasticsearch
3 2 (4.44%) Tableau
4 1 (2.22%) Power BI
Development Applications
1 2 (4.44%) JIRA
General
1 30 (66.67%) Social Skills
2 13 (28.89%) Analytical Skills
3 7 (15.56%) Organisational Skills
4 5 (11.11%) Public Sector
5 3 (6.67%) Legal
6 2 (4.44%) Finance
7 1 (2.22%) Advertising
7 1 (2.22%) Billing
7 1 (2.22%) Inclusion and Diversity
7 1 (2.22%) Manufacturing
7 1 (2.22%) Presentation Skills
Job Titles
1 21 (46.67%) Analyst
2 13 (28.89%) Support Analyst
3 12 (26.67%) IT Support
4 11 (24.44%) IT Analyst
4 11 (24.44%) IT Support Analyst
5 7 (15.56%) 2nd Line Support
6 6 (13.33%) 1st Line Support
6 6 (13.33%) 2nd Line Support Analyst
6 6 (13.33%) Support Officer
7 5 (11.11%) 1st/2nd Line Support
7 5 (11.11%) 1st/2nd Line Support Analyst
7 5 (11.11%) Service Analyst
8 4 (8.89%) Service Desk Analyst
9 3 (6.67%) Service Manager
10 2 (4.44%) Application Development Manager
10 2 (4.44%) Applications Development Manager
10 2 (4.44%) Applications Manager
10 2 (4.44%) Development Manager
10 2 (4.44%) IT Manager
10 2 (4.44%) IT Services Manager
Libraries, Frameworks & Software Standards
1 4 (8.89%) .NET
2 2 (4.44%) HTML
2 2 (4.44%) Middleware
2 2 (4.44%) Web Services
3 1 (2.22%) Elastic Stack
Miscellaneous
1 5 (11.11%) Self-Motivation
1 5 (11.11%) Team-Oriented Environment
2 4 (8.89%) Video Conferencing
3 2 (4.44%) Distributed Systems
4 1 (2.22%) CMDB
4 1 (2.22%) Data Centre
4 1 (2.22%) Driving Licence
4 1 (2.22%) Mainframe
4 1 (2.22%) Management Information System
4 1 (2.22%) Public Cloud
Operating Systems
1 15 (33.33%) Windows
2 6 (13.33%) Android
2 6 (13.33%) Windows 10
3 3 (6.67%) Linux
4 1 (2.22%) Mac OS X
4 1 (2.22%) Unix
4 1 (2.22%) Windows Server
Processes & Methodologies
1 22 (48.89%) Customer Service
2 20 (44.44%) Problem-Solving
3 19 (42.22%) Service Management
4 14 (31.11%) ITSM
5 9 (20.00%) Service Delivery
6 8 (17.78%) Change Management
6 8 (17.78%) Problem Management
7 7 (15.56%) Root Cause Analysis
8 6 (13.33%) Business Impact Analysis
8 6 (13.33%) Impact Analysis
9 5 (11.11%) Agile
9 5 (11.11%) Artificial Intelligence
9 5 (11.11%) CRM
9 5 (11.11%) Disk Encryption
9 5 (11.11%) Mobile Device Management
9 5 (11.11%) Observability
10 4 (8.89%) Incident Management
11 3 (6.67%) Containerisation
11 3 (6.67%) Disaster Recovery
12 2 (4.44%) Contract Management
Programming Languages
1 7 (15.56%) Shell Script
2 6 (13.33%) Python
2 6 (13.33%) SQL
3 5 (11.11%) JavaScript
3 5 (11.11%) Perl
4 3 (6.67%) PowerShell
5 2 (4.44%) C#
6 1 (2.22%) Bash
Qualifications
1 10 (22.22%) Security Cleared
2 7 (15.56%) DV Cleared
2 7 (15.56%) Microsoft Certification
3 6 (13.33%) MCP
4 5 (11.11%) MCDST
5 3 (6.67%) Degree
5 3 (6.67%) ITIL Foundation Certificate
5 3 (6.67%) SC Cleared
6 2 (4.44%) Tableau Certification
7 1 (2.22%) AWS Certification
7 1 (2.22%) AWS Certified SysOps Administrator
7 1 (2.22%) CCNA
7 1 (2.22%) Cisco Certification
7 1 (2.22%) ISACA
7 1 (2.22%) MCSA
Quality Assurance & Compliance
1 2 (4.44%) SLA
2 1 (2.22%) Cyber Essentials
2 1 (2.22%) Data Quality
2 1 (2.22%) ISO/IEC 20000
2 1 (2.22%) ISO/IEC 27001
2 1 (2.22%) PMO
System Software
1 17 (37.78%) Active Directory
2 1 (2.22%) Snort
Systems Management
1 5 (11.11%) Kubernetes
1 5 (11.11%) SCCM
2 3 (6.67%) Grafana
3 1 (2.22%) Microsoft Intune
3 1 (2.22%) Prometheus
Vendors
1 24 (53.33%) Microsoft
2 8 (17.78%) ServiceNow
3 5 (11.11%) Cisco
3 5 (11.11%) iManage
3 5 (11.11%) Mitel
3 5 (11.11%) Splunk
4 1 (2.22%) Commvault
4 1 (2.22%) Oracle
4 1 (2.22%) Red Hat
4 1 (2.22%) SAP
4 1 (2.22%) Veeam