2 of 2 Contract ITSM Jobs in Birmingham

and regional IT issues Experience required * Experience in corporate IT support * Strong customer service and communication skills * Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with SLAs and reporting * Comfortable supporting multiple locations and working independently More ❯

findings have been remediated. You will be responsible for owning and managing all aspects of the documentation’s production throughout its lifecycle. Responsibilities Work in close collaboration with IT service management process owners and SMEs to create robust documentation to support the timely closure of internal and external audit findings Determine the full list of artifacts required to evidence the More ❯