2 of 2 Contract Service Delivery Jobs in Birmingham

DUTIES AND RESPONSIBILITIES Supporting the People Services Departmental Management Team in contributing to the delivery of the People Services delivery plan, People Strategy and Target Operating Model through leading and driving team resources through coaching and mentoring, ensuring underperformance/capability issues are addressed to ensure a significant … contribution to the delivery of a best-in-class people service. To ensure that service delivery complies with current regulations, accepted professional standards, the organisation's policies and procedures and appropriate legislation within the area of expertise. To support the Head of Service and Assistant Director ...

required. This is an excellent opportunity for someone who thrives on systems improvement, stakeholder engagement, and leading change in complex organisations. Key Responsibilities Systems & Service Delivery Lead the development and continuous improvement of financial systems (including ERP platforms such as Agresso/Unit4). Deliver high-quality, customer … manage a clear systems development roadmap aligned to organisational priorities. Project & Change Management Lead and manage system-related projects end-to-end, ensuring delivery against agreed timelines and governance frameworks. Produce and present updates to programme/project boards and senior stakeholders. Ensure effective resource planning across the systems ...