Project success. Tools and Software Involved The jobholder will be expected to have a working level of knowledge of, and to use, the following (or similar equivalent) software tools: • Microsoft Office software (Excel, Word, PowerPoint, Access). • Teamcenter (Document Control). • ARM (Risks, Opportunities, Trends). • Power BI (Business Intelligence Analytics). More ❯
across a variety of technologies. Key Responsibilities Provide L1 support for hardware, software, Windows 10, VPNs, printers, mobile devices, and Office apps. Build, deploy, and manage laptops/desktops (Microsoft Managed Devices). Troubleshoot network, application, and conference room device issues. Manage incidents, update tickets, and maintain asset inventory. Support VIP users and handle vendor coordination. Configure Azure accounts … IT desk moves, patching, meeting room setup, and device retirement. Provide in-person Tech Bar support and training when required. Required Skills & Experience Proven desktop support experience in a Microsoft Managed Desktop environment. Strong knowledge of Windows 10 troubleshooting, Intune, and antivirus tools (Defender/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 support. Knowledge More ❯
