1 of 1 Contract Customer Service Jobs in Buckinghamshire

Technical Customer Support Coordinator – 18 Month FTC Location: Milton Keynes (Office Based) Salary: £35,500 per annum Hours: Full-time, Monday–Friday, 37.5 hours per week (09:00 – 17:30 with 1-hour lunch break) Are you an organised and customer-focused professional with strong technical administration experience? We are looking for a Technical Customer Support Coordinator … to join a busy service team on an 18-month fixed term contract . This is an excellent opportunity to be part of a highly professional organisation that prides itself on exceptional customer service and technical support. The Role As a Technical Customer Support Coordinator you will be the first point of contact for customers, ensuring … they receive timely and professional support for technical and product-related enquiries. You will: Handle inbound customer calls and mailbox enquiries. Log and manage instrument faults accurately within Microsoft Dynamics CRM. Schedule engineer call-outs, preventative maintenance visits, and corrective actions. Work closely with field engineers to meet customer needs. Collate data and generate reports for account managers. More ❯