Customer Service Contracts in Buckinghamshire

Customer Service
South East > Buckinghamshire

The table below provides summary statistics for contract job vacancies advertised in Buckinghamshire requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 19 August 2025, comparing them to the same period in the previous two years.

6 months to
19 Aug 2025
Same period 2024 Same period 2023
Rank 21 27 37
Rank change year-on-year +6 +10 +16
DemandTrendContract jobs citing Customer Service 22 18 31
As % of all contract jobs advertised in Buckinghamshire 6.79% 4.68% 3.84%
As % of the Processes & Methodologies category 7.36% 5.63% 4.14%
Number of daily rates quoted 14 13 28
10th Percentile £172 £175 £178
25th Percentile £191 £190 £202
Median daily rate (50th Percentile) £358 £201 £320
Median % change year-on-year +78.68% -37.34% +6.67%
75th Percentile £536 £375 £518
90th Percentile £537 £542 £604
South East median daily rate £225 £235 £213
% change year-on-year -4.26% +10.59% -15.00%
Number of hourly rates quoted 6 2 0
10th Percentile - £15.82 -
25th Percentile £15.13 £16.73 -
Median hourly rate £15.25 £19.35 -
Median % change year-on-year -21.17% - -
75th Percentile £15.38 £22.10 -
90th Percentile - £23.09 -
South East median hourly rate £15.25 £16.19 £16.00
% change year-on-year -5.81% +1.19% +6.67%

All Process and Methodology Skills
Buckinghamshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Buckinghamshire.

DemandTrendContract vacancies with a requirement for process or methodology skills 299 320 748
As % of all contract IT jobs advertised in Buckinghamshire 92.28% 83.12% 92.69%
Number of daily rates quoted 173 219 578
10th Percentile £213 £234 £313
25th Percentile £350 £378 £413
Median daily rate (50th Percentile) £435 £463 £500
Median % change year-on-year -5.95% -7.50% -
75th Percentile £543 £550 £600
90th Percentile £629 £650 £680
South East median daily rate £500 £525 £518
% change year-on-year -4.76% +1.35% +3.60%
Number of hourly rates quoted 50 14 8
10th Percentile - £21.63 £13.16
25th Percentile £14.20 £22.50 £13.17
Median hourly rate £15.91 £27.50 £14.99
Median % change year-on-year -42.15% +83.52% +15.27%
75th Percentile £25.15 £29.69 £16.99
90th Percentile £28.01 £36.52 £20.25
South East median hourly rate £23.00 £57.35 £50.00
% change year-on-year -59.90% +14.70% +96.08%

Customer Service
Job Vacancy Trend in Buckinghamshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Customer Service in Buckinghamshire

Customer Service
Daily Rate Trend in Buckinghamshire

Contractor daily rate distribution trend for jobs in Buckinghamshire citing Customer Service.

Contractor daily rate distribution trend for jobs in Buckinghamshire citing Customer Service

Customer Service
Daily Rate Histogram in Buckinghamshire

Daily rate distribution for jobs citing Customer Service in Buckinghamshire over the 6 months to 19 August 2025.

Daily rate histogram for Customer Service in Buckinghamshire

Customer Service
Hourly Rate Trend in Buckinghamshire

Contractor hourly rate distribution trend for jobs in Buckinghamshire citing Customer Service.

Contractor hourly rate distribution trend for jobs in Buckinghamshire citing Customer Service

Customer Service
DemandTrendContract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service within the Buckinghamshire region over the 6 months to 19 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Milton Keynes 0 10 £197 -1.75% 21
Iver - 5 £508 - 1
High Wycombe +1 1 - - 8
Bletchley - 1 £209 - 2
Customer Service
South East

Customer Service
Co-occurring Skills and Capabilities in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) Microsoft Exchange
Applications
1 6 (27.27%) Spreadsheet
2 1 (4.55%) Microsoft Office
Cloud Services
1 5 (22.73%) Google Workspace
2 4 (18.18%) Microsoft 365
3 3 (13.64%) Entra ID
Communications & Networking
1 5 (22.73%) Firewall
1 5 (22.73%) VLAN
1 5 (22.73%) Wi-Fi
2 2 (9.09%) SAN
2 2 (9.09%) TCP/IP
General
1 9 (40.91%) Social Skills
2 5 (22.73%) Analytical Skills
2 5 (22.73%) Finance
2 5 (22.73%) Inclusion and Diversity
3 3 (13.64%) Automotive
3 3 (13.64%) German Language
3 3 (13.64%) Retail
4 1 (4.55%) Financial Institution
Job Titles
1 6 (27.27%) Administrator
1 6 (27.27%) Analyst
2 5 (22.73%) IT Support
2 5 (22.73%) Lead
3 3 (13.64%) Service Analyst
3 3 (13.64%) Service Desk Analyst
4 2 (9.09%) Developer
4 2 (9.09%) Python Developer
4 2 (9.09%) Support Engineer
5 1 (4.55%) 1st Line Service Desk Analyst
5 1 (4.55%) 1st Line Support
5 1 (4.55%) 1st Line Support Analyst
5 1 (4.55%) Infrastructure Engineer
5 1 (4.55%) Linux Developer
5 1 (4.55%) Senior
5 1 (4.55%) Senior Developer
5 1 (4.55%) Senior Python Developer
5 1 (4.55%) Service Desk Support
5 1 (4.55%) Service Desk Support Analyst
Miscellaneous
1 6 (27.27%) Data Protection Act
2 2 (9.09%) Self-Motivation
3 1 (4.55%) Data Centre
3 1 (4.55%) Management Information System
Operating Systems
1 13 (59.09%) Windows
2 3 (13.64%) Windows 10
3 2 (9.09%) Debian
3 2 (9.09%) Linux
3 2 (9.09%) Ubuntu
3 2 (9.09%) Windows Server
3 2 (9.09%) Windows Server 2016
Processes & Methodologies
1 8 (36.36%) ITIL
2 7 (31.82%) Continuous Improvement
2 7 (31.82%) Service Delivery
3 6 (27.27%) Collaborative Working
3 6 (27.27%) Data Protection
3 6 (27.27%) Process Management
3 6 (27.27%) Records Management
4 5 (22.73%) Content Management
4 5 (22.73%) Network Segmentation
4 5 (22.73%) Post-Production
4 5 (22.73%) Proactive Monitoring
4 5 (22.73%) Service Management
4 5 (22.73%) Workflow
5 4 (18.18%) Problem-Solving
5 4 (18.18%) Time Management
6 3 (13.64%) B2C
7 2 (9.09%) Agile
7 2 (9.09%) Critical Thinking
7 2 (9.09%) Data Modelling
7 2 (9.09%) Virtual Environments
Programming Languages
1 2 (9.09%) Python
2 1 (4.55%) PowerShell
Qualifications
1 4 (18.18%) SC Cleared
1 4 (18.18%) Security Cleared
2 3 (13.64%) DV Cleared
3 2 (9.09%) Degree
3 2 (9.09%) ITIL Foundation Certificate
4 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 6 (27.27%) GDPR
2 2 (9.09%) SLA
3 1 (4.55%) QA
System Software
1 2 (9.09%) Active Directory
Systems Management
1 1 (4.55%) SCCM
Vendors
1 7 (31.82%) Microsoft
2 5 (22.73%) Google
3 3 (13.64%) SAP
3 3 (13.64%) ServiceNow
4 2 (9.09%) Red Hat
4 2 (9.09%) Remedy
4 2 (9.09%) VMware
5 1 (4.55%) Tanium