Field Technical Support Active BPSS
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £18 - £24/hour Negotiable
Mobile & Peripherals: Provide expert-level troubleshooting for mobile devices (iPhones/Androids) and other desktop peripherals. Event & AV Support: Facilitate, moderate, and troubleshoot video conferencing setups, specifically assisting hosts with Webex Events and Webinars. Asset Management: Maintain a highly accurate, full-office hardware inventory within the ITSM tracking system. … hardware setup. ITSM Proficiency: Professional experience utilizing enterprise ticketing systems (e.g., ServiceNow) to manage daily workflows. Collaboration Tools: Solid technical understanding of video conferencing environments and Webex event facilitation. Inventory Control: Prior experience managing physical IT asset tracking and documentation. Customer Excellence: Outstanding communication and interpersonal skills, with ...