5 of 5 Contract ServiceNow Jobs in Cheshire

problems and incidents. Experience of ticketing systems Knowledge: Hardware Support - Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype, Teams, ServiceNow, Copilot Location: This is a hybrid working role with a requirement to work from the clients Chester office 5 days a week whilst training commences (approx. ...

Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with a team that values innovation and collaboration. ...

current ITSM and Call centre platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure … communication skills. Working knowledge of PowerBI, Windows 11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in French (Native/almost native) Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability ...

primary point of contact, handling hardware installations, laptop builds, desk-side assistance, and troubleshooting for users and meeting rooms. You will also maintain accurate ServiceNow records, adhere to standard procedures, perform proactive checks, manage warranty repairs, handle walk-up queries, and escalate issues as required while holding a valid ...