3 of 3 Contract Incident Management Jobs in Chester

exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network … environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts ...

proactively identify performance degradation, service disruption, and availability risks. Partner with Network Engineering teams to understand device behaviour, performance indicators, and operational requirements. Support incident management, root cause analysis, and proactive problem identification through effective telemetry and monitoring solutions. Validate telemetry data quality, ensuring information is accurate, complete ...

Linux administration and troubleshooting skills Strong SQL and database query-writing skills Experience with automation scripting using Python and/or PowerShell Experience with incident management, ticketing systems, and end-user support Ability to analyse issues, assess business impact, and communicate effectively with technical and non-technical stakeholders ...