2 of 2 Contract Customer Engagement Jobs in the City of London

to work for our global pharmaceutical client located in Moorgate, London. This role will support our efforts in forecasting, market research, analytics, and insights, with a specific focus on customer engagement. The successful candidate will play a key role in deploying a regional Core Europe and Canada (CER) tool into the UK market, ensuring alignment with stakeholders within and … onsite in Moorgate 2 days per week. Our client offers: Hands-on experience in a dynamic and innovative environment. Opportunity to work on impact projects with a focus on customer engagement. Mentorship and guidance from experienced professionals. Exposure to the Human Health Digital, Data & Analytics organisation. Role Functions: Assist in the deployment of the regional customer engagement tool into the UK market. Collaborate with stakeholders within and above the market to ensure alignment. Provide analytical support on customer engagement topics, including face-to-face interactions, email metrics, and website analytics. Contribute to the development of strategies and recommendations based on data analysis. Work closely with the UK Data & Analytics team and the broader CER More ❯

ambitions 5 Security Representation - Represent the Group Functions IT team in interactions with the wider L&G Group and Security Improvement project, such as sitting on Steering Groups or Customer Engagement Workshops and ensure Group Functions interests are input and requests for input are passed to the correct teams 6. Security Maturity - Actively work to improve the Group … processes, update or establish procedures where required. 7. Treating Customers Fairly (TCF) - Ensure that all customers/stakeholders are treated fairly in line with Legal & General's principles on Customer Experience, Employee Engagement, Continuous Improvement and TCF policy. Qualifications- Appropriate security qualifications and memberships (e.g. CISSP, etc.) are desirable, but not essential or demonstrable equivalent experience. Knowledge- Information More ❯