ServiceNow Business Analyst
- Hiring Organisation
- Nelson Frank
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £550 - £650/day
improve user experience, and achieve measurable outcomes. Key Responsibilities Requirements & Stakeholder Management Collaborate with business stakeholders to understand goals, challenges, and process requirements. Document functional and non-functional requirements clearly, including user stories, process flows, and acceptance criteria. Facilitate workshops, interviews, and feedback sessions to gather insights … service portals, dashboards, and reports. Implementation Support Work closely with developers and technical teams to ensure requirements are understood and implemented correctly. Assist in testing activities, including functional testing, UAT, and defect resolution. Support deployment, training, and post-implementation adoption. Reporting & Documentation Create clear and concise documentation ...