7 of 7 Contract ITSM Jobs in the City of London

verbal communication skills. Desirable: Experience implementing information architecture within greenfield or transformation programmes. Experience with knowledge management or content management platforms. Understanding of IT Service Management and service taxonomy design. Experience with enterprise architecture frameworks. Experience designing information structures for collaboration platforms and digital workplaces. Familiarity with records management ...

Knowledge of PowerShell and Power BI. Experience working within structured Change Management and Incident Management processes. Familiarity with BMC Remedy/Helix or similar ITSM platforms. Key responsibilities of the SQL Database Administrator: Build, configure and administer Microsoft SQL Server environments using established standards and best practices. Deliver SQL database ...

operating within complex ServiceNow environments. Key Requirements Strong hands-on ServiceNow configuration and development experience Proven experience delivering integrations within ServiceNow Strong understanding of ITSM processes and best practices Experience working across the full development lifecycle within ServiceNow Ability to work effectively with both technical and non-technical stakeholders Active ...

digital transformation projects. Skilled in requirements gathering, process mapping, and preparing detailed functional documentation. Experience with Jira Service Management (JSM) , IT Service Management (ITSM) platforms or service management transformation projects. Have experience integrating HubSpot or other CRM platforms. Ability to produce user stories, functional specifications, workflow diagrams and process documentation. ...

ITSM/CMDB Engineer/£400 per day (outside IR35)/London (hybrid)/3 Months A market leading Consultancy with global reach is on the lookout for an experienced CMDB Engineer to come on board to support one of their customers with an ongoing project. The selected candidate will … have strong hands-on expertise with Jira Service Management to design and optimise ITSM and CMDB solutions. You will need to work with the customer to implement ITIL-aligned service management solutions on Atlassian Cloud. Responsibilities include: Implementing ITSM processes on Jira Service Management Design, integration and configuration of ITSM ...

technical contact for end-users, resolving moderate to complex technical issues independently. Ticket Management: Monitor, manage, and resolve incidents and service requests within an ITSM tool (e.g., ServiceNow), routing complex issues to advanced teams when necessary. Device Deployment: Pre-stage, image, configure, and physically install desktops, laptops, and peripheral hardware. … troubleshoot video conferencing setups, specifically assisting hosts with Webex Events and Webinars. Asset Management: Maintain a highly accurate, full-office hardware inventory within the ITSM tracking system. Documentation: Create, review, and maintain Standard Operating Procedures (SOPs) and training content for the service desk and end-users. Must-Have Skills & Experience ...

ITSM/CMDB Engineer/£400 per day (outside IR35)/London (hybrid)/3 Months A market leading Consultancy with global reach is on the lookout for an experienced CMDB Engineer to come on board to support one of their customers with an ongoing project. The selected candidate will … have strong hands-on expertise with Jira Service Management to design and optimise ITSM and CMDB solutions click apply for full job details ...