AI Conversation Designer
City of London, London, United Kingdom
McGregor Boyall Associates Limited
like Genesys. In this role, you'll lead the design of intelligent dialogue systems while supporting broader content and user experience design initiatives. Ideal candidates are T-shaped designers-experts in conversational design with the flexibility to collaborate across disciplines to deliver … meaningful user experiences. Key Responsibilities Conversational Design Create natural, purposeful dialogue flows across chat, voice, and other channels. Apply natural language processing (NLP) and natural language understanding (NLU) techniques such as intent recognition, entity extraction, sentiment analysis, and named entity recognition to inform conversation logic. Design … from early ideation to legal and compliance approvals. Support user research by contributing to discussion guides, prototypes, and insight synthesis. User-Centered Design Use personas, behavioral data, and user research to craft intuitive, effective conversational experiences. Collaborate with UX designers More ❯
Employment Type: Contract
Posted: