3 of 3 Contract ITSM Jobs in Cumbria

skills and ability to lead technical discussions on-site. Desirable * Experience in secure or regulated environments (defence, government, critical national infrastructure). * Knowledge of ITSM processes (ServiceNow or similar). * Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). * Certifications such as CCNA/CCNP, CompTIA Network+/ ...

assuring end-to-end IT services delivered in partnership with a third-party provider. The role: Lead the design and implementation of IT service management processes. Define end-to-end service models across internal teams and third parties. Ensure outsourced providers deliver scalable, compliant service designs. Establish governance frameworks (SLAs ...

Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built ...