1 of 1 Contract Customer Service Jobs in Droitwich

Services Co-Ordinator - ITAD

Hiring Organisation
GreensafeIT
Location
Droitwich, Worcestershire, United Kingdom
Employment Type
Contract
Contract Rate
£21157 - £24784/annum
project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution … escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails ...