2 of 2 Contract Requirements Workshops Jobs in the East of England

service delivery across the organisation. There is no separate BA or development team — you own the process. What You’ll Be Doing Leading requirements workshops and discovery sessions with stakeholders Designing and building HALO services from scratch, including: Ticket types Complex workflows SLA structures Custom fields … Experience Strong, hands-on experience with HALO ITSM configuration Proven track record building workflows, approval chains and service structures Ability to translate business requirements into practical, efficient workflows Experience running stakeholder workshops and discovery sessions Strong understanding of workflow logic, routing, and automation design Experience coordinating ...

Visio, or Figma Identify opportunities for automation, simplification, and efficiency gains Stakeholder Engagement: Partner with cross-functional stakeholders to gather and define business requirements Facilitate workshops, interviews, and discovery sessions Act as a key liaison between business and technical teams Continuous Improvement & Change: Support and drive ...