CONVERSATIONAL DESIGNER - VOICE / AI CONVERSATION DESIGN
- Hiring Organisation
- Searchability (UK) Ltd
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £525 - £575 per day
Designing interactions that transition effectively between AI, agents and live colleagues Creating natural and effective spoken customer experiences Balancing customer experience requirements with wider business needs Thinking strategically about the overall conversation rather than focusing solely on individual pieces of wording Working with stakeholders to understand customer servicing requirements …/Prompt Design/Prompting/AI Interaction/Agent Experience/Human Handover/Escalation/Voice Channel/Dialogue Design/Conversation Strategy/Enterprise/Stakeholder Management ...