Amazon Connect Technical Architect
- Hiring Organisation
- Gazelle Global Consulting Ltd
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contract
operational, compliance, and CX reporting needs Define the security architecture for Amazon Connect, including AWS IAM roles and least-privilege access Your Profile Essential skills/knowledge/experience: Certified AWS Solution Architect, with real-life solution architecture experience Good understanding of contact center technology landscape. Proven knowledge … etc. and how they may be leverage alongside Amazon Connect to enhance contact centre performance Well versed with AWS platform and technology services Good communication skills Have strong stakeholder management & engagement skills, effective at all levels Extensive knowledge of infrastructure planning and provisioning, security considerations, design and deployment ...