Leamington Spa, Warwickshire, West Midlands, United Kingdom
MS Talent Ltd
1st Line/2ndLineSupport Engineer (IT Support, Windows, Mac OS, ServiceNow, Azure) £200/day Inside IR35 Onsite in Leamington Spa A 1st Line/2ndLineSupport Engineer (IT Support, Windows11) is required by a global leader in its … in Leamington Spa and 1 day per week in Bicester . Youll need the following experience to be considered: Proven track record in a 1st line/2ndLineSupport Engineer or IT Support role Hands-on experience supporting Windows 11 environments Proficient in using ServiceNow for incident and service management … modern workplace tools. While not essential, certifications such as CompTIA, or ITIL will be looked upon favourably. In this role, youll provide on-site 1st Line/2ndLine desktop support across Windows and Mac environments, managing user accounts and resolving incidents through ServiceNow . You'll troubleshoot hardware, system, and network issues More ❯
2ndLineSupport Engineer/BAU 12-month contract - Crawley We are currently looking for an experience 2ndLineSupport Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking … Engineer must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2ndLine role Windows 11/O365 Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers … be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2ndlineSupport Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This 2ndMore ❯
2ndLineSupport Engineer/BAU – 12-month contract - Crawley We are currently looking for an experience 2ndLineSupport Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking … Engineer must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2ndLine role Windows 11/O365 – Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers … be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2ndlineSupport Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This 2ndMore ❯
2ndLine IT Support My global industrial company requires an experienced 2ndline IT support contractor for a short term bit of IT support work. Essential Skills 2ndline IT support experience Provide software support and implement technology across all server … and network areas, Ability to troubleshoot and resolve desktop hardware faults Windows 10 and MS Office suite support Mobile Support : iOS & Android Basic Printer Support Building new laptop and knowledg of imaging process Basic networking support Great customer service Great communicator The … role requires you to be on site 5 days a week. My client is ideally looking for a candidate who can start ASAP. So if you have the required 2ndLine IT support experience then please apply today as I have interview slots ready to go. Randstad Technologies is acting as an Employment Business in More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a 2ndLine IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced … IT Service Desk and providing continuous service improvement activities. As a 2ndLine IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd … team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to More ❯
2ndLineSupport Analyst + SC Cleared role + 6 month initial contract + £250 -£300 per day - Inside IR35 + This role is Onsite in Yeovil Key Skills: + Current SC Clearance + PC Build, Desktop Support to 2ndLine Level + Windows 11 Day-to-day activities will … promoting highest level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2ndLinesupport for Incidents and Catalog requests Desktop/Laptop/VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 … deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching M365, Autopilot, Intune More ❯
2NDLINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - 200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2ndLine IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2ndLine Contractor … a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
2NDLINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2ndLine IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2ndLine Contractor … a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
The IT Support Analyst role focuses on delivering exceptional 1st and 2ndline technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation … company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st LineSupport Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all … other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2ndLineSupport Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd lineMore ❯
2ndLine Technical Support - Asset Management My NHS client is looking for a 2ndLineSupport Engineer to join their support team with a focus on asset management. You will provide 'secondline' technical support to the Trust's IT users located across all … this role you MUST be able to drive and have your own transport. Expenses will be paid for all miles travelled. Essential Skills Minimum 2 years in IT support experience. Can Setup and maintain theConfiguration Management Database (CMDB), detailing all hardware assets across the Trust. MS Windows Operating Systems. Windows Server and Active Directory. LAN, WAN, wireless networking More ❯
SecondLineSupport Engineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused SecondLineSupport Engineer to join their Service Desk team. The Service … Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge … bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a SecondLineSupport Engineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion and professionalism More ❯
SecondLineSupport Engineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused SecondLineSupport Engineer to join their Service Desk team. The Service … Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge … bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a SecondLineSupport Engineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion and professionalism More ❯
Wakefield, West Yorkshire, England, United Kingdom
Connected IT
Service Desk Analyst/2ndLine Engineer An excellent contract opportunity has arisen in Wakefield for a 2ndLine Engineer/Technical Support Engineer/Service Desk Analyst for an initial period of 3 months. The successful candidates will join an existing IT Service Desk Team of engineers, providing effective technical support … VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point of contact for users and suppliers for all IT support queries and issues. Ensure that all Incidents and Service Requests are logged correctly in the IT Service Management Tool. Provide support for end user devices, OS, printers … peripherals, MS Office and bespoke applications and user connectivity Work closely with users and other IT support teams to ensure incidents and requests are resolved within agreed SLA’s Assign or escalate issues to the appropriate team/third party for assistance when required We are looking for candidates with previous experience working on an IT Service Desk More ❯
My client based in Blackburn has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging … troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
My global client based in Maidenhead have an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯