6 of 6 Contract 2nd Line Support Jobs in England

1st/2nd Line Support Engineer, 3-Month Contract, Outside IR35, circa £200/day, Guildford (onsite) We’re hiring a hands-on 1st/2nd Line Support Engineer to support a 200-user corporate environment and help deliver a new office tech setup. You’ll handle day … to projects including Cyber Essentials and Intune. This is a fast-moving, onsite role with some travel between sites (car preferable). What you’ll do Provide 1st/2nd line support across a 200-user Microsoft environment (tickets, deskside, remote) Support Windows 10/11, M365/O365, Teams, printers/AV … DHCP/VLANs) and Wi-Fi support Maintain docs, asset lists, and knowledge base; drive ticket SLAs and great customer service You’ll bring Proven 1st/2nd line support experience in a corporate/MS environment Strong Windows 10/11, M365/O365, Teams, AD/Azure AD; Intune/Endpoint More ❯

IT Support Engineer (1st/2nd line) Overview We are looking for an enthusiastic and reliable IT Support Engineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong understanding in 1st line support and some exposure to 2nd line tasks, who is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong … tickets through the service desk system Support users with Windows OS and Microsoft 365 Manage user accounts and permissions via Active Directory Escalate more complex issues to 2nd line support when necessary Skills & Experience Experience in IT Support Strong understanding of Windows desktop and Microsoft 365 Knowledge of Active Directory user More ❯

2ND LINE IT SUPPORT3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part … a busy IT Service Desk* Strong knowledge of Windows 11 (On-premise domain & Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯

Contract role – 2nd Line IT Support/Service Desk Support Technician – Newcastle/Onsite - 12 months Role: 2nd Line IT Support/Service Desk Support Technician Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given … first preference.) Sector/Industry: Healthcare Provide customer support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT Service Management (ITSM) software and asset tracking applications. Provide troubleshooting services for desktops, laptops, printers, and software. Evaluate new software and hardware solutions. Install More ❯

Second Line End User Support- Sheffield City Centre (On-site)£200-£250 per day- 3-month contract -Immediate start Are you an experienced IT support professional who thrives on solving complex technical challenges? We're looking for a hands-on Second Line Support Contractor to help deliver fast, effective technical … with Service Desk, Desktop Support, and Technical Services colleagues to reduce a backlog of service requests and incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide … Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You'll Bring Proven experience in second-line desktop or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID/Azure AD Microsoft Intune More ❯

About the Role As a Technical Services Support Officer, you will: Assist with the in-place upgrade from Windows 10 to Windows 11 , ensuring minimal disruption to staff across the organisation. Support the wider deployment of new PCs as part of the Technology Refresh strategy. Provide helpdesk cover, responding to customer issues promptly and professionally. Troubleshoot … and resolve technical queries to maintain high levels of customer satisfaction. Serve as one of the primary contact points for user support via face-to-face interactions, telephone, and online channels. Contribute to core services that support customer service strategy and standards, IT operations, disaster recovery, business continuity planning, and organisational communications. About You We are More ❯