2 of 2 Contract Customer Analyst Jobs in England

Customer Support Analyst - Service Desk Our Birmingham based client, one of the midlands premier employers, is currently looking for a Customer Support Analyst to join their team for an initial 4 month contract. As a Customer Support Analyst you will work proactively with customers to support a range of issues and queries across multiple … using multiple systems to support customers, therefore we would look for you to have an understanding of Windows office packages. It is vital that you have experience in a Customer Service role Other key responsibilities and accountabilities will include: Handle all queries in a professional manner using effective customer service skills and concise written communication Diagnose & solve issues … multi-task and manage your time effectively Adaptable to changing environments/situations/tasks Quick learner, confident in ability to pick up new systems and tools Motivated by customer outcomes and providing a quality service If youre a Customer Support Analyst, looking to take your career to the next level and join a company who genuinely More ❯

Customer Analytics Analyst - 6 month contract - North London Based - Outside IR35 My global client is currently looking for an experienced Customer Analytics Analyst to take responsibility for managing and executing analytics projects for their Brand and Marketing department and the wider business. This role requires a good understanding of customer analytics, customer behaviour and … data modelling including customer lifecycle management, customer lifetime value testing, location analytics, etc. In order to be successful in this role you will be able to analyse large volumes of data from multiple systems using the below tools: Excellent analytical skills including advanced excel and SQL skills. Advanced Google Analytics skills and experience preferred. Knowledge of Power BI … essential, experience of Python or R preferred. Excellent stakeholder management skills on all levels. Some of your responsibilities in this position will include: Support the Customer Analytics Manager in the execution of the wider analytics strategy. Independently identify, manage, and deliver customer analytics projects to meet defined business objectives. Undertake analytical projects that range from descriptive to predictive More ❯