Customer Analyst Contracts in England

Customer Analyst
UK > England

The median Customer Analyst daily rate in England is £132, according to job vacancies posted in the 6 months leading up to 4 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 Aug 2025
Same period 2024 Same period 2023
Rank 479 506 576
Rank change year-on-year +27 +70 +154
Contract jobs requiring a Customer Analyst 33 19 41
As % of all contract jobs advertised in England 0.12% 0.057% 0.091%
As % of the Job Titles category 0.13% 0.061% 0.096%
Number of daily rates quoted 10 5 7
10th Percentile £128 £451 £116
25th Percentile £130 £481 £131
Median daily rate (50th Percentile) £132 £488 £166
Median % change year-on-year -72.86% +194.56% -66.90%
75th Percentile £285 £500 £353
90th Percentile £489 - £456
UK median daily rate £132 £490 £245
% change year-on-year -72.99% +99.80% -48.37%
Number of hourly rates quoted 14 14 25
10th Percentile - - -
25th Percentile - £14.16 £13.41
Median hourly rate £14.84 £14.80 £13.66
Median % change year-on-year +0.27% +8.35% -
75th Percentile £16.20 £15.05 £13.91
90th Percentile £16.50 £15.12 -
UK median hourly rate £14.84 £14.80 £13.66
% change year-on-year +0.27% +8.35% -

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 25,286 31,125 42,832
% of contract IT jobs with a recognized job title 91.65% 92.90% 94.55%
Number of daily rates quoted 16,399 20,504 30,192
10th Percentile £287 £300 £306
25th Percentile £402 £413 £425
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £638 £656
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% -0.46%
Number of hourly rates quoted 1,309 1,826 1,341
10th Percentile £13.63 £14.16 £15.00
25th Percentile £17.50 £21.25 £19.06
Median hourly rate £26.00 £45.00 £43.00
Median % change year-on-year -42.22% +4.65% +67.45%
75th Percentile £55.00 £65.00 £65.00
90th Percentile £75.00 £75.00 £78.00
UK median hourly rate £25.15 £43.00 £43.00
% change year-on-year -41.51% - +67.45%

Customer Analyst
Job Vacancy Trend in England

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Analyst in England

Customer Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Customer Analyst in England.

Daily rate trend for Customer Analyst in England

Customer Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Customer Analyst in England over the 6 months to 4 August 2025.

Daily rate histogram for Customer Analyst in England

Customer Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Customer Analyst in England.

Hourly rate trend for Customer Analyst in England

Customer Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the England region over the 6 months to 4 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +2 11 - - 2
East Midlands -1 6 £132 -73.53%
Midlands -2 6 £132 -73.53% 3
South East +31 5 £120 -75.70% 7
London +3 5 £320 -34.36% 14
North of England - 5 - - 11
Yorkshire - 3 - - 2
North West - 2 - - 7
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 4 August 2025, Customer Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Customer Analyst in the job title.

1 25 (75.76%) Customer Service
2 15 (45.45%) Microsoft Excel
3 14 (42.42%) Social Skills
3 14 (42.42%) Problem-Solving
4 13 (39.39%) Microsoft
5 12 (36.36%) Microsoft PowerPoint
6 10 (30.30%) Incident Management
6 10 (30.30%) Service Delivery
6 10 (30.30%) Mathematics
7 5 (15.15%) Conversational UI
7 5 (15.15%) Power Platform
7 5 (15.15%) Customer Experience
7 5 (15.15%) Business Intelligence
7 5 (15.15%) QA
7 5 (15.15%) Power BI
7 5 (15.15%) Chatbot
8 4 (12.12%) ITSM
8 4 (12.12%) Actionable Insight
9 3 (9.09%) Decision-Making
9 3 (9.09%) Biotechnology
9 3 (9.09%) Stakeholder Management
9 3 (9.09%) Agile
9 3 (9.09%) SLA
9 3 (9.09%) Root Cause Analysis
10 2 (6.06%) Google
10 2 (6.06%) Marketing
10 2 (6.06%) Microsoft Office
10 2 (6.06%) Journey Map
10 2 (6.06%) Deadline-Driven
10 2 (6.06%) Customer Journey Map

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.03%) Smallworld
Applications
1 15 (45.45%) Microsoft Excel
2 12 (36.36%) Microsoft PowerPoint
3 5 (15.15%) Chatbot
4 2 (6.06%) Microsoft Office
Business Applications
1 1 (3.03%) Dynamics CRM
Cloud Services
1 5 (15.15%) Power Platform
2 2 (6.06%) Dynamics 365
3 1 (3.03%) Google Analytics
3 1 (3.03%) Google Workspace
3 1 (3.03%) Power Automate
3 1 (3.03%) PowerApps
Communications & Networking
1 1 (3.03%) ATM
Database & Business Intelligence
1 5 (15.15%) Power BI
2 1 (3.03%) GIS
General
1 14 (42.42%) Social Skills
2 2 (6.06%) Marketing
2 2 (6.06%) Organisational Skills
3 1 (3.03%) Analytical Skills
3 1 (3.03%) Banking
3 1 (3.03%) Corporate Banking
3 1 (3.03%) Dutch Language
3 1 (3.03%) Finance
3 1 (3.03%) Games
3 1 (3.03%) Investment Banking
3 1 (3.03%) Retail
3 1 (3.03%) Retail Banking
Miscellaneous
1 1 (3.03%) Greenfield Project
1 1 (3.03%) iPad
1 1 (3.03%) iPhone
1 1 (3.03%) Marketing Technology
Operating Systems
1 1 (3.03%) Apple iOS
1 1 (3.03%) Windows
Processes & Methodologies
1 25 (75.76%) Customer Service
2 14 (42.42%) Problem-Solving
3 10 (30.30%) Incident Management
3 10 (30.30%) Mathematics
3 10 (30.30%) Service Delivery
4 5 (15.15%) Business Intelligence
4 5 (15.15%) Conversational UI
4 5 (15.15%) Customer Experience
5 4 (12.12%) Actionable Insight
5 4 (12.12%) ITSM
6 3 (9.09%) Agile
6 3 (9.09%) Biotechnology
6 3 (9.09%) Decision-Making
6 3 (9.09%) Root Cause Analysis
6 3 (9.09%) Stakeholder Management
7 2 (6.06%) Customer Journey Map
7 2 (6.06%) Deadline-Driven
7 2 (6.06%) Journey Map
8 1 (3.03%) Backlog Management
8 1 (3.03%) Proactive Maintenance
Programming Languages
1 1 (3.03%) Magik
1 1 (3.03%) Python
1 1 (3.03%) R
1 1 (3.03%) SQL
Qualifications
1 1 (3.03%) BPSS Clearance
1 1 (3.03%) Degree
1 1 (3.03%) SC Cleared
1 1 (3.03%) Security Cleared
Quality Assurance & Compliance
1 5 (15.15%) QA
2 3 (9.09%) SLA
3 1 (3.03%) GDPR
Vendors
1 13 (39.39%) Microsoft
2 2 (6.06%) Google
3 1 (3.03%) Adobe
3 1 (3.03%) Genesys
3 1 (3.03%) MobileIron
3 1 (3.03%) Nexthink
3 1 (3.03%) ServiceNow