2 of 2 Contract Ethnographic Research Jobs in England

from initial framing to final deployment. You will function as a Subject Matter Expert , collaborating across engineering, product, and business teams to ensure holistic, effective service delivery. Key Responsibilities: Ethnographic Research: Conduct advanced ethnographic research to identify true user needs and pain points. Insight Synthesis: Interpret and synthesize human insights, ensuring they are balanced against strategic … span multiple departments. Validation: Develop prototypes and conduct usability testing to rapidly validate design concepts and iterate on service solutions. Required Skills & Proficiencies Advanced proficiency in User Experience (UX) Research methodologies. Demonstrated expertise in Service Design Thinking and Design Thinking practices. Strong background in System Designs and the ability to influence technical and strategic roadmaps. Proven ability to manage … Split office/remote working) Start Date: December 1, 2025 End Date: September 30, 2026 How to Apply If you are a Service Designer with a strong background in ethnographic research and system-level problem-solving, and you are available for this 10-month hybrid contract in Newcastle, please submit your CV and outline your experience with Service More ❯

a Service Designer , you will lead a human-centred design approach across all project phases - from discovery and problem framing to solution development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team … workstreams, and solving complex design problems while balancing user needs with business, technical, and brand considerations. Key Responsibilities Lead and apply human-centred design methodologies across discovery delivery. Conduct ethnographic research and advanced UX/user research to uncover insights. Synthesise findings into meaningful service concepts and recommendations. Facilitate workshops to gather insights, align stakeholders, and drive … Work closely with multidisciplinary teams, influencing decisions and ensuring design coherence. Stay up-to-date with industry best practices, trends, and emerging methods. Skills & Experience Advanced proficiency in UX Research (required) Strong experience in User Research, Service Design Thinking, System Design, Design Thinking (preferred) If you are interested in this position, please apply directly. Randstad Technologies is acting More ❯