8 of 8 Contract ITIL Certification Jobs in England

during service outages Drive service restoration within agreed targets Chair incident and crisis management calls Conduct post-incident reviews and root cause analysis Manage ITIL Incident, problem, change and service transition processes Support disaster recovery and business continuity planning and testing Provide executive-level incident reporting Monitor supplier performance … platforms Experience leading technical recovery activities and supplier engagement Knowledge of disaster recovery, business continuity and operational resilience Excellent stakeholder management and communication skills ITIL-based service management experience Ability to perform effectively in high-pressure situations Desirable ITIL certification ISO 22301 and/ ...

improve service performance and cost efficiency. Essential skills and experience Proven experience in Service Architecture or IT Service Design roles. Strong understanding of ITIL and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Strong stakeholder engagement and communication … meet the security eligibility requirements specified for this assignment, including the supplied sole UK nationality and overseas-residency requirements. D esirable skills and experience ITIL certification at Foundation level or higher. Experience within large-scale enterprise or government environments. Familiarity with service modelling tools and frameworks. What ...

eligible and willing to obtain and maintain, the required clearance. Previous Tech Bar/walk-up support experience. Microsoft 365, endpoint, Windows or ITIL certification. This role supports a secure UK Government project. SC clearance is a mandatory requirement and working arrangements will reflect the needs of the secure ...

Management (JSM) architecture experience * Strong expertise in Jira Assets (formerly Insight) and CMDB design * Proven experience assessing and improving CMDB maturity * Deep understanding of ITIL and ITSM best practices * Experience implementing and optimising: o Incident Management o Service Request Fulfilment o Change Management o Service Catalogue Management * Strong experience … management and consulting skills Desirable Experience * Microsoft Teams integration experience * Asset management and procurement system integrations * Experience working within complex enterprise environments * Atlassian certifications * ITIL certification Outcomes * Validation of the existing Jira ITSM solution * Identification and mitigation of architecture and process risks * Improved CMDB maturity and governance * Optimised ...

management and executive communication skills. Desirable Experience Utilities, Energy or Critical National Infrastructure experience. Regulated industry experience. Experience managing SIAM or multi-supplier environments. ITIL certification. MSP/Prince2 Practitioner. Agile/Sprint Programme delivery experience. Experience supporting service transition into a managed service provider. Required Skills Programme Management ...

Handover Stakeholder Management Desirable Experience Utilities, Energy or Critical National Infrastructure experience (CNI). Regulated industry experience. Experience managing SIAM or multi-supplier environments. ITIL certification. MSP/Prince2 Practitioner. Agile/Sprint Programme delivery experience. Experience supporting service transition into a managed service provider. ...

this role if you have: Experience in service transition, service management or IT project delivery, or a similar governance role Strong knowledge of ITIL service management principles, service acceptance processes and operational readiness frameworks. Experience managing multiple stakeholders across project delivery, operational support and supplier environments. Excellent stakeholder management … challenge and drive successful outcomes. Experience working within complex, enterprise-scale or regulated environments where governance, service stability and business continuity are critical. An ITIL Foundation qualification, with higher-level ITIL certifications, PRINCE2, Agile or other recognised delivery qualifications being advantageous. What ...

technical issues to technical and non technical people, using and understanding new and emerging technologies to support this It's desirable that you have: ITIL accreditation or experience of working in an ITIL environment Experience or knowledge of Google Workspace Experience or knowledge of MacOS Security Clearance ...